Forum Replies Created

Viewing 15 replies - 151 through 165 (of 891 total)
  • Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @mikefury,

    Thank you so much for your amazing 5-star review.

    We’re delighted to hear that you find Eventin easy to set up, with a clean UI and an intuitive event management experience. It’s great to know that creating events, displaying schedules, and overall performance have been smooth and reliable on your site.

    Your kind words about our team truly mean a lot to us. We always aim to provide responsive and helpful assistance to ensure the best experience with our WordPress event management plugin.

    Thank you for recommending Eventin. If you ever need help with customization, integrations, or have feature suggestions, feel free to reach out anytime.

    Best regards,
    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @zozzydexey,

    Thank you so much for your kind words and for giving Eventin a 5-star rating.

    We’re really happy to hear that you found Eventin professional, feature-rich, and suitable for your needs right after installation. Our goal is to make event management simple, flexible, and powerful for users like you, and your feedback truly motivates our team.

    If you ever need help with event setup, customization, or integrations, or if you have ideas for future improvements, please feel free to reach out to us anytime.

    Thanks again for choosing Eventin – the all-in-one event management solution for WordPress.

    Best regards,
    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @khoavo,

    Thank you for reaching out.

    At the moment, we discussed regarding the Zoom integration. However, we’ve already shared your requirements with our development team, and they’re aware of the requested improvements.

    Once the updates are completed and released, we’ll be sure to inform you right away.

    For now, if you need a custom solution, we can help by adding custom text to the date separator in the email, based on your requirement.

    Please feel free to let us know how you’d like to proceed, and we’ll be happy to assist.

    Thanks for your patience and understanding.

    Best regards,
    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hello @thomasdim,

    Thank you very much for the detailed report and for sharing the error log, this was really helpful.

    We’re happy to let you know that we’ve already identified and fixed this issue internally. We’re now preparing a release, and we expect to publish an updated version within this week where everything will work correctly without any manual changes.

    For now, as a temporary solution, you can apply a small fix by adding a backslash in the code as shown here:
    https://prnt.sc/tIcKZzwvTRTv

    This will resolve the issue until the official update is released.

    Please don’t worry, once the new version is published, you can safely update WP Cafe and no warning issues will occur, even if you’ve applied the temporary fix. And if you can’t, then you can let us know we will provide you with the beta fix for this issue.

    And if you don’t run the migration yet, then please run the migration. Because it will help you to update and sync everything from your previous older version. We totally revamped WPCafe 3.0, thats why migration is needed. Don’t worry, it won’t delete any data. So you can do it without hesitation.

    Thank you again for your patience and for helping us improve WP Cafe. If you notice anything else, feel free to reach out anytime.

    Best regards,
    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @shuttleman58,

    Thanks for reaching out, happy to clarify this.

    Eventin doesn’t register event tickets as WooCommerce products, and that’s our system. Event Tickets in Eventin are a standalone system, so you can sell tickets even without WooCommerce, using gateways like Stripe or PayPal directly.

    WooCommerce is used mainly as a payment integration option, not as the core product system and have lots of integration from WooCommerce. That’s why tickets won’t appear in the WooCommerce product lists.

    Hope this clears things up! Let us know if you need anything else?

    Best Regards,

    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @odysseascriticos,

    Thank you for taking the time to share your experience. We truly value all feedback, even when it’s critical.

    However, we’d like to respectfully clarify a few points. Everything demonstrated in our demo is achievable with the actual product, and there were no features shown in the demo that do not exist in the live version.

    The concern you raised was related to a feature request that has not been part of our product from the beginning. As clearly stated in our “refund policy”, we’re unable to offer refunds for missing or requested features that were never advertised or included.

    We also always encourage users to reach out to our team before purchase if they have any specific requirements, we’re happy to clarify capabilities upfront. We understand your frustration, but leaving a one-star review solely due to a feature request that was never promised feels unfair to our team and the community that relies on honest feedback.

    We remain committed to transparency, continuous improvement, and supporting our users to the best of our ability.

    Thank you for your understanding.

    Best

    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @shuttleman58,

    Thank you so much for your lovely comment.

    We’re glad to hear that our team could quickly identify the issue and help you create events successfully. Plugin conflicts can happen, and we truly appreciate your patience while we work toward a permanent fix.

    Your kind words motivate us to keep improving Eventin as a reliable and flexible WordPress event management plugin. If you need any further assistance, our team is always here to help.

    Best

    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @ieric323,

    Thank you so much for the wonderful 5-star review

    We’re really happy to hear that you had a great experience with Eventin and that our team could answer all your questions quickly and clearly. Providing fast, reliable, and helpful support is always our top priority.

    Your feedback truly motivates us to keep improving Eventin as a powerful and user-friendly WordPress event management plugin. If you ever need further assistance, we’re always here to help.

    Best

    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hello @umakhadgi01,

    Thank you very much for the detailed report and for sharing the error log, this was really helpful.

    We’re happy to let you know that we’ve already identified and fixed this issue internally. We’re now preparing a release, and we expect to publish an updated version within this week where everything will work correctly without any manual changes.

    For now, as a temporary solution, you can apply a small fix by adding a backslash in the code as shown here:
    https://prnt.sc/tIcKZzwvTRTv

    This will resolve the issue until the official update is released.

    Please don’t worry, once the new version is published, you can safely update WP Cafe and no issues will occur, even if you’ve applied the temporary fix. And if you can’t, then you can let us know we will provide you with the beta fix for this issue.

    Thank you again for your patience and for helping us improve WP Cafe. If you notice anything else, feel free to reach out anytime.

    Best regards,
    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @igalsolutions,

    Thank you so much for the amazing 5-star review!

    We’re delighted to know that WPCafe perfectly solved your needs and that our team impressed you. Providing a powerful and user-friendly WordPress restaurant management plugin, along with fast and reliable assistance, is always our top priority.

    Your 10/10 recommendation truly motivates us to keep improving WPCafe and deliver even more value to restaurant owners and businesses. If you ever need assistance or have suggestions, we’re always here to help.

    Best regards,
    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @visionary2020,

    Thank you so much for the amazing 5-star review!

    We’re truly glad to hear that Eventin meets your needs and that you had a great experience with our team. Providing reliable event management features along with top-tier assistance is always our priority.

    Your recommendation really motivates us to keep improving Eventin to be one of the best WordPress event management plugins available. If you ever need any assistance or suggestions, we’re always here to help.

    Best regards,
    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @odysseascriticos,

    That is wonderful to hear! We truly appreciate you taking the time to share your impressions.

    Your feedback is invaluable in helping us improve WPCafe for the entire restaurant community. Take your time with the testing, we are confident the plugin will continue to deliver the efficiency and ease of use your business deserves.

    Best

    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @jao99,

    Thank you so much for the glowing 5-star review! We are thrilled to hear that our team could quickly resolve the order page warning and help you get back to business.

    It is wonderful to know that WPCafe is providing the simple, effective, and user-friendly restaurant management experience you need for your website. Your recommendation means the world to us!

    Take care and stay safe.

    Best

    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @khoavo,

    Thank you so much for your patience and for sharing your workflow goals with us! It’s great to hear that you are planning to test the basic version first before moving.

    I have forwarded all of your expectations and requirements regarding the Zoom meeting series bundles to our development team. They will be performing a round of R&D (Research and Development) to see how we can best support a single-checkout experience for bundles like yours. We’ll keep you updated on the progress!

    Best Regards

    M Mahbub

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @hmessing,

    Hello! Thank you for following up and sharing those screenshots. They are very helpful in pinpointing exactly where the confusion is happening.1. Regarding the Missing Pre-selected Templates

    You are absolutely right, the pre-selection of Gutenberg templates was available until just a few days ago. However, due to an optimization issue, we had to temporarily remove that specific feature.

    Currently, when you add a new template, it will be visible during event editing and selection. However, the empty pop-up you see in your first screenshot is a known bug that our team is addressing. We are fixing this with high priority in the next update.

    In the meantime, you can still access and manage your created templates from the list here: https://prnt.sc/PaAPjhqBendQ.

    To achieve the specific layout you’re looking for, you can easily customize your template using our builder. It gives you the flexibility to rearrange elements to match your vision.

    • Step-by-Step Guide: Please follow this documentation for a detailed walkthrough: How to Create Event Templates.
    • If you run into any hurdles while building the layout, please reach out to us via our landing page. We would be happy to take a closer look and help you get it exactly right.

    We appreciate your patience while we polish these features!

    Would you like me to guide you through any specific part of that documentation or help with a different layout question?

    Best Regards,

    M Mahbub

Viewing 15 replies - 151 through 165 (of 891 total)