Md Mahbub Morshed Chowdhury

Hi @accesspass,

Thank you so much for your kind words and 5-star rating!
We’re really glad to hear you’re happy with our support, it means a lot to our team.
If you ever need any help or have suggestions to make things even better, we’re always here for you. 🙌

Best regards,
M Mahbub

Hello @lindswa,

We’re truly sorry to hear about your experience and appreciate you taking the time to share your feedback. 🙏

Regarding your use case it is not possible with our plugin totally but, you can create multi-week interval services by manually setting up day-wise services with specific time slots.

As for the refund, we completely understand your concern. Our refund policy follows the standard process that most companies maintain, refunds are approved once the request meets the outlined policy criteria. Maybe our agent confirmed that you would receive a refund, but we are extremely sorry for the delay. It’s possible that a mistake occurred, your refund request was added to the accounts team’s list but was unfortunately missed during processing, as we handle refunds manually.

We sincerely apologize for this delay and any inconvenience caused. Please accept our apologies, and rest assured that we’ll do our best to make it right as soon as possible. 🙏

Best regards,
M Mahbub

Hello @dcodeify,

Thank you so much for your wonderful feedback!
We’re delighted to hear that Eventin has been a part of your successful event campaigns. It truly means a lot to us knowing that our plugin is helping you achieve real results.

Your continued support motivates us to keep improving and delivering even better experiences. 🙌

Best regards,
M Mahbub

Hello @winock,

Thank you so much for your kind words and for taking the time to share such detailed feedback — we truly appreciate it! 🙏

We completely understand your concern regarding recurring events and ticket management. For now, we can provide you with a temporary solution that displays both the event name and event date on the WooCommerce order, similar to this example:
https://prnt.sc/bbNu5Eil20ek

This will help you easily identify which attendee belongs to which event date. We’ve already marked this as a high-priority improvement, and you can expect a proper fix in an upcoming update.

In the meantime, if you’d like to use this temporary solution, please let us know — we’d be happy to share a beta version with you.

And the show remaining ticket should work fine, if it is occuring issue on your end then we have to check your site. Please check our pinned post and reach us more so that we can help you more deeply.

I hope you can understand us, thanks for your valuable time.

Best regards,
M Mahbub

Hi @luimox,

Thank you so much for your 5-star review! We’re thrilled to hear that you’re enjoying the plugin’s event and ticket management features. It’s also great to know our team could help you quickly and at every step of the way. Your kind words mean a lot to us, and we’ll keep working hard to deliver the best experience for you.

Best regards,
M Mahbub

Hi @avelamawisa,

Thank you so much for your kind words and the 5-star review! We’re really happy to hear the plugin fits all your needs and that our support team was able to assist you quickly. Your recommendation means a lot to us.

Best regards,
M Mahbub

Hi @theblinkagency,

Yes, we do have an option for this! If you are using the WooCommerce checkout shortcode ([woocommerce_checkout]), you can disable the billing details for event checkout.

Please check this setting: https://prnt.sc/Opb8EqDUdHG3
Once you turn it off, the checkout page will be blank for event checkout, and WooCommerce will automatically take the data from the attendee registration page in Eventin. This way, your customers won’t need to fill in their details twice.

For now, this is the available option. I hope that helps!

Best regards,
M Mahbub