Hannah S.L.

Hey there,

Thanks for that additional information – I understand that you want to set product prices based on the customer’s zipcode.

I’d recommend against using attributes to do that, unless you’re looking to use custom code to determine the price. I’m not a developer, so I can’t offer much advice beyond that it sounds convoluted.

I did a bit of searching and found a plugin that could help you with this: https://barn2.com/woocommerce-zipcode-pricing/

Alternatively, if you’re using shipping, you could use shipping rates to set the extra cost. WooCommerce already knows how to set different shipping rates based on zip codes – here’s how to get started with that:
https://docs.woocommerce.com/document/setting-up-shipping-zones/

I hope that helps you in the right direction.

Hey there,

Which site are you trying to go into?

It sounds like it might be WooCommerce.com – if that’s the case, then I recommend starting here:
https://docs.woocommerce.com/document/log-into-woocommerce-com-with-wordpress-com/

Hey there,

Okay, so you’re missing all orders since January 2021 – it sounds like somewhere in the testing, the orders were removed. WooCommerce doesn’t have an option to do this, so something may have gone wrong with the database, the plugins in use, etc.

The best thing to do is to restore a recent backup that includes the missing orders.

Hey there,

As woocommerce square does not currently sync Square modifiers, we were wondering if you had any recommendations on how we could extend your plugin.

Our support team aren’t developers, so we aren’t able to offer insight on how you could extend the Square plugin. I wish there was more direction that I could offer you on this one, but you’d need to dig into the Square API information to learn more.

I’ll leave this thread open for a little bit to see if anyone else can chime in with more information.

Hey there!

Okay, it sounds like you need to take payment for the voucher, and then actually issue the voucher to the customer.

In that case, Stripe is a great choice, as it’ll let you take payment. It just doesn’t know how to handle a voucher – I’d recommend taking a look at PDF Product Vouchers to create the actual voucher. There are likely other plugins that can do this, so feel free to have a look around – the important part here is that you need one plugin to take payment, and then another plugin to handle the voucher.

I hope that helps!

Hey there,

Thanks for clarifying! It sounded like there was a problem with syncing orders with Square – but now I understand that it’s a problem with the app itself. The problem is that the orders aren’t showing up everywhere, though they are showing up in the all-important WooCommerce > Orders overview.

Thanks for sharing the system status log! I noticed a few interesting things:

• WP Memory Limit: ❌ 40 MB - We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP > lack of memory can cause some strange behavior, so I’d recommend chatting with your host about increasing this. For more info, here are the WooCommerce server recommendations: https://docs.woocommerce.com/document/server-requirements/
• In terms of plugins, it’s a fairly straight forward site, so I doubt that this is related to a plugin/theme conflict – though it’s always possible.

Before publishing the ‘new’ site, we used WordPress’ import/export feature to ensure the orders, products, customers etc were up to date in the database.

That may very well have caused some strange behavior – it’ll depend on exactly how the migration was handled. If it was a database level migration, it should be fine. However, WordPress’ built in tools aren’t meant to handle Woo data. If you check back on the old site, are you seeing the same display issues?

You mention an app multiple times – is that the WooCommerce mobile app, by any chance?