Fotis Stathopoulos
Forum Replies Created
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Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Migrating Site StatsHi there,
What’s the address of the live site so that I can transfer the stats.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Disappeared dataPlease contact our support using the link that @supernovia provided above.
Have you contacted the authors of the plugins you mentioned (Cloudflare, Really Simple SSL, and Sermepa)? They might be able to help troubleshoot this issue.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Publicize and TwitterPlease disconnect Twitter and re-connect it again by following these step-by-step instructions:
https://wordpress.com/support/publicize/#reconnecting-services
Hi there,
This is most probably caused by an image optimization or caching plguin. If you got such plugins installed, disable them and see if the thumbnails show up.
Hi there,
I have removed that Twitter account on our end and that should probably fixed your issue. If you’re still seeing that account clear your browser’s cache and try again.
Hi Caleb,
This is happening because you most likely have the WooCommerce Services plugin installed. If you unistall that plugin the banner will go away.
Please note that this plugin is needed for WooCommerce to connect to Jetpack.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Gallery TYPE Setting MissingHi there,
This is usually caused by a conflicting plugin such as a page builder or a slider plugin. Please disable all your site’s plugin except for Jetpack and see if the issue is resolved. If it is, then enable the plugins one by one until you find the one that’s causing the issue.
Hi there,
Please contact the support team at https://jetpack.com/contact-support/?hpi=1
They’ll be able to help you resolve this issue.
Hi there,
What’s your site’s address and what’s the referrer URL so that I can see if I can unspam them on our end.
Hi there,
I was able to find your staging site and I transferred all the followers to your live site.
Let me know if there’s anything else I can help with.
Hi there,
Your issue is outside of the scope of support we provide in this forum. You need to contact your theme author and if needed a professional developer.
Hi there,
This is probably caused by a caching issue. Please clear your browser’s cache and try again. I also recommend using a different browser.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] linkedin accountHi there,
why did my 2 LinkedIn accounts get deleted?
I can’t find anything in our logs regarding that disconnection. Are you able to reconnect them?
This message appears when I finish publishing a new article and the image is not visible
What’s the message? It isn’t showing up in the forum.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Auto-tweetsHi there,
I don’t see anything wrong with your Twitter Publicize connection. What exactly is happening when you’re publishing a new post?