Optimole
Forum Replies Created
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Hi @byronl80,
You don’t need to add the CDN domain there since Optimole won’t work like a regular CDN, from the URL point of view.
Turning on Optimole is enough to rewrite the image urls, so you don’t need to configure anything extra.
If you face any issue, let us know.
hey @benmillergmailcom,
We use all AWS Cloudfront locations for delivering the images, ~450 of them around the globe. You can find all those locations here https://aws.amazon.com/cloudfront/features/
I hope this helps.
- This reply was modified 3 years, 3 months ago by Optimole.
Hi @ max5485,
I’m so sorry to hear about the problem you were facing. Is there anything that we can do to make your experience better?
Could you please share if your website got broken? It was throwing a fatal error? OR were the images not looking that good?
Looking forward to helping you!
Hi there,
We don’t have a hybrid mode, if you are looking to lazyload with Optimole, you will also need to use Optimole to optimize them.
I hope this helps!
Hi @cazangeorgian,
We don’t delete your images once you exceed the quota, only the optimole URLs are no longer accesibile after 1 week of exceeding the quota.
If you want to use your original images you can uninstall Optimole and everything will be back as before.
I hope this helps.
Hi Nate,
Yes, we are looking to improve this but right now there is a challenge with cached environments as we can’t add a PHP base logic that can toggle between mobile or desktop reliability when the content on desktop and mobile is using the same cached content.
We might add this kind of feature for hosting that can vary the caching based on device type but is still not yet very stable.
Thanks a lot for your honest feedback.
Hi @alx359,
Can you get in touch with us on https://optimole.com/#contact to check your behavior. We can look over if is a compatibility issue and if we can do anything to ease your process.
Thanks!
Hi @admingrosir,
Unfortunately, we can not delete the plugin either as we don’t have access to your server.
Most definitely the issue is there due to some incomplete installation of the plugin as from your error looks like some files are missing on installation.
I hope this helps.
Hi @admingrosir,
Can you try to uninstall and remove the plugin entirely and after add it again. Seems like some files are missing from the plugin on your end.
Also, make sure to clear the OPCache in case you use it.
Hi @shadskeet541,
I’m not sure I understand your review? What do you mean about .org vs .com ? Are you talking about ww.wp.xz.cn vs wordpress.com?
If so, I think is out of the scope of this plugin?
Looking forward to knowing more about this.
Hey @gandhibhavinb,
That’s strange, we don’t have any built-in mechanism to save on your server. All the images are offloaded to our cloud and served from there. You might confuse it with another plugin or product?
Can you share more details about this issue? I would be happy to help you out.
hey @benmeredithgmailcom,
Definitely there is an issue on our end. We will look into it and fix it in the upcoming release.
Thanks a lot for reporting it!
Hi @mirzaumair982,
I’m really sorry to hear this, this should definitely not happen. Is there any chance you could share with me the site URL to have a quick look?
Or can you message me on https://optimole.com/#contact with the email address you used to identify you in the system?
This will help me track down the issue and see if we had a compatibility issue or something similar that could be causing this.
Looking forward to helping you!
Hey @chaseaj2,
Thanks a lot for your review! Would you mind sharing how we can make the UX even better? This will help me a lot to improve the product that we have!
Thank you!
Hi @vforastar,
You can do this easily from the customizer, using the header row settings.
You can find more details here https://docs.themeisle.com/article/1245-header-rows-settings by going to the Row Background Color or Image section.
I hope this helps!