Daniel K.
Forum Replies Created
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Hi @zeko5851,
Thank you for your topic.
Let me explain why it’s not updated even with you own API key.
- At the moment you’re using the old Google Places API with your own API key and it’s most right way to keep reviews auto updated because the old API returns recent reviews. However, it’s not updating since your Google place does not have a physical address, so it looks like area and old Places API doesn’t work with such locations (area/service or virtual). Unfortunately, it’s a limitation of Google, not the plugin;
- New Places API works with such places (area or virtual) and you can enable this in the plugin and in Google Console, but this API does not return recent reviews and you can show only most helpful;
- To resolve this issue there’re two cases – you can remove your own API key from the Settings and update review manually (edit your reviews widget and click Update reviews button), it’s possible to do every 3 days or add physical address to your locations, in this case the plugin will update reviews automatically.
Please let us know if you have any questions.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Misplaced and non-translatable aria-labelsHi @kittmedia,
Thank you for your message.
But for German locale it’s ‘bewerte uns auf‘ and not ‘bewerten Sie uns auf‘ like on your website:
And aria-label it’s ‘bewerte uns auf Google‘ as it should be:
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Misplaced and non-translatable aria-labelsHi @kittmedia,
Thank you for your response.
About example website. It looks like this is a custom design and messages (text labels), as for instance the original version of the plugin has no text – ‘bewerten Sie uns auf‘, there’s – ‘bewerte uns auf‘ and for screen-readers it’s ‘bewerte uns auf Google‘.
About the second issue. Ok, it will be easy to add in the next release.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Only four reviews showHi @tsinhouseweb,
Thank you for your topic.
To investigate this question, please send:
1. Direct link to your website page where we can see and reproduce the issue;
2. Debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
To show debug information, please use ‘Pastebin‘ service.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Time is not showing in correct languageHi @jjva,
Thank you for your topic.
These messages are creating via JavaScript library on the client (in browser) and local is depending of browser language settings. So, you see these messages on English, because your default language in the browser is English, if you change it to German you will see it correctly.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] CSS Styling Not WorkingHi @laprealxyz,
Thank you for your topic.
To override the plugin’s style, please use more long CSS selectors and !important property. For instance:
/* Reviewer name */
div.wp-gr.wpac a.wp-google-name {
color: #ffffff !important;
font-family: 'Judson', serif !important;
font-size: 22px !important;
font-weight: 400 !important;
line-height: 1.2em !important;
}Please let us know how it goes.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Slider not showing on mobileHi @cocosgalant,
Thank you for your topic.
I’m sorry, on your website is installed some another solution which we don’t know. So, it’s not this plugin. Please find a right support contact.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Misplaced and non-translatable aria-labelsHi @kittmedia,
Thank you for your response.
Actually, it should be ‘reviews us on Google’ for screen reader, could you send link where it works abother?
About the second note. Do you mean add “4.8 stars” or “Rating: 4.8 out of 5” to the aria-label attribute in the rating container (div)?
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Misplaced and non-translatable aria-labelsHi @kittmedia,
In the recent version 6.2 the plugin has an option Advance Options / Enable ARIA label for screen readers and it’s disabled by default. So, it should completely resolve this issue.
Please let us know if something is not right with that.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Moved site – some old image linksForum: Plugins
In reply to: [Rich Showcase for Google Reviews] Version 6.0 – SliderHi @espiat,
It should be fixed in the latest version 6.2, please check and let us know if not.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Misplaced and non-translatable aria-labelsHi @kittmedia,
Thank you for your response.
Unfortunately, simply removing the ‘aria-label‘ attribute would cause the link to fail accessibility checks in several major tools, such as wave.webaim.org and accessibe.com/accessscan.
Instead, we suggest a different approach: translate these attributes, but avoid including the link text itself (place name or author names), as this could trigger other warnings about duplicate content (showing the same text twice in the link and aria-label attribute).
What do you think?
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Lang Not Defined ErrorForum: Plugins
In reply to: [Rich Showcase for Google Reviews] Paste Maps URL but nothing happens