Daniel K.
Forum Replies Created
-
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Paste Maps URL but nothing happensHi @medianerin,
Thank you for your response.
Just tried that and all connected fine. Could you please again connect this? If it won’t work, please send debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us. Please use ‘Pastebin‘ service to show this info here.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Paste Maps URL but nothing happensHi @richplugins,
Sorry, I mean a direct link to your business on Google map, which you paste in the plugin’s search field.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Paste Maps URL but nothing happensForum: Plugins
In reply to: [Rich Showcase for Google Reviews] Misplaced and non-translatable aria-labelsHi @kittmedia,
Thank you for your topic.
Could you please send us a direct link to the WCAG report you’re referring to? We tried to reproduce the reported issues using this tool wave.webaim, but it seems that these specific issues are not detected there.
Thanks!
Hi @cryot,
Can I get any feedback on this issue?
By the way, if it doesn’t work for you, you should have written to the support forum instead of leaving a review.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Version 6.0 – SliderHi @espiat,
Thank you for your topic!
To investigate this question, please send:
1. Direct link to your website page where we can see and reproduce the issue;
2. Debug information from the page: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us. Please use Pastebin service to show the debug info.
Thanks!
Hi @cairy,
Thank you for your reply.
Could you also send a direct link to your business on Google map (which you tried to connect in the plugin)?
Thanks!
Hi @cryot,
Sorry, did you try this option in the place section (widget builder)?
https://i.ibb.co/KpkXdgdD/image.png
Please try that and let us know, because it’s absolutely GDPR compatible with this option.
Thanks!
Hi @abarbot,
Thank you for your topic.
This plugin has a limit on connecting and updating reviews from the same IP address. This is done to protect our infrastructure from unauthorized use. Accordingly, if about 3-5 connections of new reviews or updates were made from one IP, then the next time this can be done in 3 days.
With your own API key there’re not limits.
Please let us know if you have any questions.
Thanks!
Hi @webvirtuoso,
Thank you for your topic.
Please send the following information to investigate that:
1. Direct link to your website page where we can see and reproduce the issue;
2. Debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us. Please use ‘Pastebin’ service for this info.
Thanks!
Hi @cairy,
Thank you for your topic.
If the issue is still relevant after 3 days, could you please send the following information to investigate that:
1. Direct link to your website page where we can see and reproduce the issue;
2. Debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us. Please use ‘Pastebin’ service for this info.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Plugin do not update reviewsHi @svatslav,
Thank you for your email.
We recommend to enable ‘Use old Places API‘ on the page in wp-admin Google Reviews / Settings / Google tab, because it has a recent sorting method and can retrieve more reviews in updating.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Can’t find my GMB ProfileHi @darkmatter661,
Thank you for your topic.
I have connected and show 10 Google reviews less then a minute. Could you try to connect it again please?
If it’s not possible, please send debug information from the page in wp-admin: Google Reviews / Support / Advance tab. You need to click the ‘Copy Debug Information’ button, paste copied to this reply and send it to us. Please use pastebin service to show debug info in this thread.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Version 6.0 – SliderHi @espiat,
Thank you for your topic.
Please let us know when you can return it back to 6.0 version to our check and send debug information (please use Pastbin service for this info).
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Requests from referer are blocked.Hi @davetavres,
Thank you for your topic.
I would like to clarify that the plugin does not redirect any traffic to external servers. It connects directly to Google’s API from the your WordPress server. It seems that the issue you’re experiencing is related to the API key restrictions you’ve set up, specifically the IP or referer restrictions. Our plugin does not pass a referer header (or IP6) when making requests to Google Places API, which could be causing this error.
As a temporary solution, I suggest disabling the referrer or IP restrictions for the API key in the Google Console.
In the future versions we plan to add this option (pass IPv6 or referrer) in the request.
Thanks!
