Daniel K.

Hi @denurade,

Thank you for your topic.

No, I can’t confirm that. Just tested with both latest versions 3.26.1 (Elementor) and 5.1 (Google Reviews plugin) and works absolutely fine. Below confirmation screenshots.

If you have any issue. Please send to support [at] richplugins.com:

1. Direct link to your website page where we can see and reproduce the issue;

2. Screenshots how it looks like on your end;

3. Debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.

Thanks!

Hi @yaryk31,

Thank you for this topic.

To investigate this question, please send (you can send it here or support [at] richplugins.com for more secure):

1. Direct link to your website page where we can see and reproduce the issue;

2. Debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.

Thanks!

Hi @paul7299176,

Thank you for your topic.

I investigated that and found that something is wrong with lazy load images. It seems you’re using some plugins which make a conflict.

First of all, please try to disable the option in the plugin widget Advance Options / Lazy load images. Let us know how it goes.

If it won’t help, please send debug information to support [at] richplugins.com.

Thanks!

Hi @michaelsmartmove,

It’s fixed in the latest version 5.1.

Please check and let us know if something is not right.

Thanks!

Hi @inewton24,

Thanks for your topic.

To investigate this issue, please send to support [AT] richplugins.com:

1. Direct link to your business on Google map;

2. Debug information from the page in wp-admin: Google Reviews / Support / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.

Thanks!

Hi @ketronus,

To investigate this question, please send to support [at] richplugins.com:

1. Direct link to your website page where we can see and reproduce the issue;

2. Debug information from the page in wp-admin: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.

Thanks!

Hi @viminds,

Rich Snippets was an option of the business version (never been in the free plugin), however, at the moment it’s not there. Please read below why.

Sorry, we cannot write about the business plugin in this forum, here, as it is prohibited by the terms of use and is exclusive to this plugin. So for all the details on why this is no longer a paid version option, you can write to us directly here support [AT] richplugins.com.

Thanks!

Hi @vimalwplogin,

Thank you for your reply!

At the moment this feature is available for the business version of the plugin. However, I think we will investigate the possibility of adding that option to the free version. In any case we can notify you if it will be available in the free plugin.

Thanks!