Daniel K.
Forum Replies Created
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Hi @clicknathan,
Thank you for a great suggestion, however at the moment Google reviews are not indexing with a Rich Snippets on own business website, please read below why.
According to the changes in Sep 2019, Google forbidden a LocalBusiness and Organisation schema type in the Rich Snippets for all sites except a listing/directory-sites (like Yelp or Facebook), according to this it’s not possible to use in the business plugin.
Here is a source:
https://webmasters.googleblog.com/2019/09/making-review-rich-results-more-helpful.html
Also Google disallows using other schema types like Product, Book or Recipe for Google map reviews. Because these types should be described about a specific item, not reviews for a company, service or some business.
However, some other plugins have such a workaround, I mean use a Product schema type for a map reviews, unfortunately, Google can mark the page with this markup like a spammy rating and drop from a search. We can’t take that risk and didn’t add this workaround to our plugin.
Thanks!
Hi @virteom,
It’s not possible, the plugin does not add any such tags, in other words there’s no such a code which does it because it’s simply unnecessary.
I think you need to find another one which did that.
However, we replied to your email on support to investigate this fully.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Connect Google FailedForum: Plugins
In reply to: [Rich Showcase for Google Reviews] Floating on top of all pages?Hi @willpower1,
Float badge is an option of the business plugin and we can’t continue to support this topic because it’s only for the free version.
Please contact us directly via email support[at]richplugins.com and we will resolve all these questions.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Language on the front-endForum: Plugins
In reply to: [Rich Showcase for Google Reviews] Not showing the latest reviewsForum: Plugins
In reply to: [Rich Showcase for Google Reviews] Floating on top of all pages?Hi @willpower1,
Please let me know is it a question of the business plugin? I just ask, because the free version does not have a float layouts.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Connect Google button not workingHi @zestyva,
Yes, unfortunately. You need to add a physical address to your Google place. Some time ago Places API stopped working with virtual or service areas. It’s a limitation of Google, not us or the plugin. It will work only if you apply a physical address in your GMB dashboard for your Google business.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Connect Google button not workingForum: Plugins
In reply to: [Rich Showcase for Google Reviews] Connect Google button not workingHi @subhanuddin,
To investigate this question, please send debug information from the page: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Redirect loopHi @danielt49,
This error message is appear if you didn’t enable Places API for your Google API key in Google Console. Please see 3 and 4 steps in Full Installation Guide to enable it, after that the key should work. But you can ask and we will check that.
PS: By the way, you can connect your reviews and show it on your website without your own API key, it’s needed for reviews update only (but not required if you update it manually). Please see demo video here how use the plugin without API key
Thanks!
Hi @banijadev,
Please see my previouse answer, we can’t support business version here, it’s only for this free plugin.
It seems you’re using the old version of the business plugin, please check that the version is 1.9.27 and also send debug information to our support email.
Thanks!
Hi @banijadev,
It seems you’re using the old version, please update it to 1.9.27.
Also, please keep in mind that we can’t support here business version, it’s only for this free plugin. To continue resolving this issue, please send debug information to support[at]richplugins.com.
Thanks!