Daniel K.
Forum Replies Created
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Forum: Reviews
In reply to: [Rich Showcase for Google Reviews] License won’t activateHi @rowdycolors,
Please send your license code and any screenshots where I can see this error (when you activate it) to support[at]richplugins.com and we will investigate the problem.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Vertical center reviewsHi @litbea,
In this case, it’s impossible to fix, you need to decide whether to show all reviews open with a large height, or hide them all by adding vertical scrolling.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] how to show more recent reviews?Hi @wilky76,
To investigate this question, please send to support[at]richplugins.com (NOT HERE) the debug information from the page: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Vertical center reviewsHi @litbea,
It happens because you defined very large slider height (300px), please reduce it to less, for instance 140px and all should be looks fine.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] allow people to read the reviewsHi @cloudduster,
Yes, at the moment it’s possible in the business version of the plugin. However, we have a task to add the same functionality to the free version.
Thanks!
Hi @2startltd,
Thank you for your help to bugfix! We will add this solution to the next version.
Thanks!
Hi @alex4e,
I’m sorry, we can’t continue to solve this issue here, because according to WordPress terms this forum exactly for the free plugin and this topic can be removed.
Please send link to your website and debug information directly to our support email support[at]richplugins.com and we will try to resolve all questions.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Reviews not showing on FrontendHi @jeffc2086,
It seems you skipped some mandatory database updates and this is a reason of this issue. We sent a solution how you can manually installed these updates. Please let me know if it will solve this problem and we will close that topic.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Reviews not showing on FrontendHi @jeffc2086,
To investigate this question, please send to support[at]richplugins.com (NOT HERE) the debug information from the page: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
Thanks!
Hi @2startltd,
To investigate this question, please send to support[at]richplugins.com (NOT HERE) the debug information from the page: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
Thanks!
Hi @alex4e,
Thank you for your message.
Could you send the following information to support[at]richplugins.com?
1. Direct link to your website page where we can see and reproduce the issue;
2. Debug information from the page: Reviews Bundle / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.
PS: Sorry, it’s not possible to resolve the issue here because this is only for a free plugin forum.
Thanks!
Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] Undefined property: stdClass::$languageForum: Plugins
In reply to: [Rich Showcase for Google Reviews] Warning: Undefined array key “key”Forum: Plugins
In reply to: [Rich Showcase for Google Reviews] How to enable floating badgeHi @whyme27,
Float badge is an option of the business plugin and if you need to install this on all pages of your website (with the business plugin), please send email to our support (support[at]richplugins.com).
This forum is only for this free plugin.
Thanks!