Daniel K.

Hi @whatspress,

This plugin works exactly like any other standard plugin and all messages translated in according to your website language settings.

When you select a language in Google connection (through your Place ID) it effects only the language in the reviews, but of course not for a UI of the plugin.

Thanks!

Hi @gstlouisgmail,

It’s resolved.

Thanks!

Hi @gstlouisgmail,

Could you send debug information from the page Google Reviews / Settings of the plugin (Advance tab)?

Please send it only to out support email (NOT HERE): support[at]richplugins.com

Thanks!

Hi @gwinsharpcodesignscom,

Please do not public the debug information here, because it has your API key and at the moment, you need to recreate this. We recommend to send the debug information only to our support emamil (support[at]richplugins.com).

According to the debug information, the reviews are not updated because a billing is not activated in your Google console for the API key.

Recently, Google has disabled of using the Places API for free and introduced the mandatory billing. Unfortunately, since the plugin uses this Places API to show reviews, you need to enable Billing on your Google account. It’s a limitation of Google, not specifically the plugin.

You can enable a Billing here https://console.cloud.google.com/project/_/billing/enable and learn more about it here https://developers.google.com/maps/gmp-get-started.

Don’t worry, Google is currently giving $200 free credit a month and it should be enough to use the plugin for connecting several Google places without additional fees except this free $200 credits.

If you have any questions please let us know.

PS: Please create new API key and enable billing for this, you can read our extrimly detailed manual how you can do it on the page: Google Reviews / Support / Full Installation Guide.

Thanks!

Hi @robey7,

Glad to hear it!

Thanks!

Hi @edi361,

The reviews may not updated due a referrer restriction settings, please turn off this restriction for your Google API key.

See more information here https://ww.wp.xz.cn/support/topic/doesnt-work-with-restricted-api/#post-13306999

There’s detailed answer to this issue.

Please do not paste debug information here, because it contains your Google API key and auth plugin key. Since it posted here, please reinstall the plugin from scratch to regenerate the auth key and recreate Google API key.

If you have any questions regarding this, please let me know.

Thanks!

Hi @kittmedia,

At the moment we don’t have any solutions here, but I’m not quite sure that it’s needed at all.

I doubt that the IP address which is passed with every request to your website and any other third-party site (from your website page), for instance, a photo of the author of a Google review, is personal information. Since the IP address is impersonal without reference to a specific user (name), and this is exactly how (as impersonal) it is passed to Google when loading a photo.

I find confirmation of my words immediately when I try to find the answer to this question in Google by search request: GDPR is ip address personal data:

https://news.ycombinator.com/item?id=22241363

> GDPR treats an IP address as personal data.
No it doesn't. GDPR only treats IP address as personal data if it is associated with actual identifying information (like name or address).

https://cms.law/en/bgr/publication/does-the-ip-address-represent-personal-data

The IP address should be considered as personal data only when it could identify a particular person in each specific case.

Please let me know if you have any thoughts on this.

Thanks!

Hi @jaroslawistok,

Please understand that it’s a feature request and we need to investigate the possibility to add an option for custom labels, we can’t just change the existing message which showing on 100K other websites.

Thanks for understanding!

• This reply was modified 3 years, 11 months ago by Daniel K..