shift8
Forum Replies Created
-
Forum: Plugins
In reply to: [Shift8 CDN] Do I have CDN service?Closing this topic – if you have any other issues feel free to open a new topic or email us directly at [email protected]
Forum: Plugins
In reply to: [Shift8 CDN] .webp not foundClosing this topic – please feel free to open a new one if there is any other issues you have.
Hello!
An update to our infrastructure was just pushed out that no longer will be setting the cookie in this way. You might have to clear browser cookies in your browser to see yourself but I would hope that the GTMetrix report will no longer complain about this.
Thanks!
Forum: Plugins
In reply to: [Shift8 CDN] Error Detected : Could not find site in CDNHello,
Thanks for using our service!
It looks like you may have resolved this on your own as I can see the test URL works for me :
https://1jyq4prgenber.cdn.shift8web.com/wp-content/plugins/shift8-cdn/test/test.png
I am closing this issue but please feel free to update again if the issue is still persisting.
Thank you!
Forum: Plugins
In reply to: [Shift8 CDN] Do I have CDN service?Hello!
Thank you for using our service!
First and foremost I see that the CDN is only partially working on your site. Our WordPress plugin is designed to rewrite all references to static assets (css, js, media files, etc) to go through the CDN url.
When this doesnt happen it is usually because of a conflict or problem with another plugin interfering with this process. The most common type of plugin in this instance is a caching plugin.
If you could paste the results of the debug info in the “support” tab of our plugin settings ,that might provide more information.
High level I would suggest either clearing cache for the caching plugin if applicable and/or simply disabling the speed/caching plugin to rule it out as the source of the problem.
When our plugin rewrites the assets after you enable it , the previous rendering of the page may simply be cached so this enabling of the CDN is not applied until the cache clears or expires.
Forum: Plugins
In reply to: [Shift8 CDN] How is enabled the button?Hello!
I apologize for the confusion. we will look at updating that part of the setting to ensure it is more clear.
For the record, flipped to the right is enabled. Flipped to the left is disabled. Making this change and saving your settings will cause the change to propagate throughout our network. This can take a few minutes sometimes.
Thanks for using our service!
Forum: Plugins
In reply to: [Shift8 CDN] Difference Standard and Premium DistributionHello!
Thank you for asking this. With premium the main difference right now is there is more endpoints geographically distributed so you have more worldwide coverage, mainly in Europe and North America is much more robust in the premium plan.
Future plans are to include image optimization, next gen image format support and other similar features for premium users.
Thank you
Forum: Plugins
In reply to: [Shift8 CDN] Does “Zone” mean “Domine”?Hello,
First of all I wouldn’t worry too much about those bandwidth reports. It can take a day or two for it to start updating and those bandwidth reports are strictly bandwidth of the CDN only, not your website.
If the CDN is enabled on your site, and you use tools like GTMetrix to test the speed and GTMetrix recognizes our CDN (or you see it in the dev console of your browser ) then I think you shouldnt have anything to worry about.
Of course if you have any issues, feel free to post here!
Thanks,
Kevin
Forum: Plugins
In reply to: [Shift8 CDN] Does “Zone” mean “Domine”?Hello!
Yes indeed , a “pull zone” means the URL of your website so it would be https://www.yoursite.com , or whatever the root URL for your wordpress site is when you first arrive in your browser
Forum: Plugins
In reply to: [Shift8 CDN] Use cookie-free domainsHello!
We will be resolving the cookie domain issue in the coming weeks ,it is something we are aware of and will be stripping cookies in a future infrastructure update.
Thank you!
Forum: Plugins
In reply to: [Shift8 CDN] Number of pull zones suddenly droppedHello!
We have a date range to accommodate early signups to our service to allow for “legacy” account privileges. I apologize for the inconvenience and have fixed your account. Please login and double check everything looks okay.
Thank you!
Forum: Plugins
In reply to: [Shift8 CDN] How to set up a firewall?Hello,
Your site is currently scoring 87/100 on google pagespeed (desktop) results, which is pretty good.
The CDN seems to be working for the most part but i still see some static assets not going through the CDN. This sometimes happens when you use other caching systems.
Are you using other caching plugins with our CDN perhaps? What are you using to gauge the before/after CDN performance?
Our CDN cannot guarantee a specific level of improvement but users from different geographic regions will definitely see an improvement in speed, which you might not be noticing depending on the geographic location of yourself and your web host. But users in France, North America or South America may notice a big difference (for example).
Thanks!
Ah this is a good question / issue to clarify.
Unfortunately at this time in order to properly process some settings / options with each user’s CDN , some of our endpoints may be settings/unsetting a cookie within our CDN domain.
I realize this is not ideal and we are working on a solution to replace this behaviour (others have complained on here regarding it).
Every suggestion like this really helps us improve the service and what I’m going to do is keep this issue open until we revert or modify this behaviour to no longer be reliant on cookies in this way.
If you have any questions in the interim, feel free to update here. Also thanks so much for using our service 🙂
Forum: Plugins
In reply to: [Shift8 CDN] How to set up a firewall?Ah this is a great question.
Our IP list will change periodically – we plan on implementing an API feature to generate the list of IPs for this purpose dynamically.
For now please send an email to [email protected] and we will give you the list of IPs to whitelist.
Thanks!
Forum: Plugins
In reply to: [Shift8 CDN] Force Refresh of css fileIf you are enqueuing the style using wp_enqueue_style(), you could simply change or add a version query string (i.e. style.css?ver=1.1).
Altering the query string in this way, the CDN will assume its a different file and fetch a fresh copy. This would work similarly with any CDN and is a generally accepted best practice.
Thanks for using our service!
