Vidish
Forum Replies Created
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Hi @gatiel ,
Sorry for the trouble you had.
I will try to reproduce the same issue and let you know if I am able to reproduce the issue. In the meantime, can you please open a support ticket at https://www.wooextend.com/submit-ticket.
If I need more details, then I can reach out to you there. Thank you!
Vidish
Forum: Reviews
In reply to: [Simple Discount Rules for Woocommerce] Excellent support, thanks!@intermari Thank you for sharing your experience. I appreciate it.
I am glad that I was able to add value to your store.
Thank you,
VidishForum: Plugins
In reply to: [Simple Discount Rules for Woocommerce] Rules no longer appearClosing this thread as the issue is resolved in 5.16.
Thank you!Vidish
Forum: Plugins
In reply to: [Simple Discount Rules for Woocommerce] Rules no longer appearForum: Plugins
In reply to: [Simple Discount Rules for Woocommerce] Rules no longer appearHi @intermari ,
Sorry for the trouble.
- Can you please try changing process to ajax instead of cron?
- Can you please make sure crons are working fine?
If the above doesn’t help, then can you please share your details here and I will be better able to assist you.
https://www.wooextend.com/submit-ticket
Thank you,
Vidish
Hello @designassociates ,
Sorry for the trouble. Can you please ensure following :
1. You are using latest plugin version.
2. Follow the steps mentioned here : https://ww.wp.xz.cn/support/topic/new-discount-processing-stuck-at-0/
I hope that helps.
Thank you,
Vidish
Forum: Plugins
In reply to: [Simple Discount Rules for Woocommerce] New discount processing stuck at 0%@mokabrocante Thank you for reaching out.
You can try locating the “wpcd_discounts” database table and make processed column equal to total column. Then you should be able to restart/stop the process.Let me know if that does not help. You can open a support ticket here if you need more help : https://www.wooextend.com/submit-ticket
Thank you,
Vidish
Forum: Plugins
In reply to: [Simple Discount Rules for Woocommerce] Badly calculated discountHi @rasaluna ,
Thank you for reaching out.
Actually we do not have any such known issue. Can you please do a plugin conflict test and make sure its not a conflict? We have tested it with latest woocommerce and it works fine with taxation.Thanks,
Vidish
Hi @dagui ,
Is it possible for you to check if the sale has ended in backend?
As you have mentioned above that you have deleted the plugin, database tables and everything, there isn’t really a way that sale by our plugin can still be active.
Thanks,
Vidish
Hello @dagui ,
Thank you for reaching out. It looks like the discount is already removed from the product which you have shared. https://prnt.sc/1JON3J9Xzze_
May be it was temporary cache or something on your end?
Thanks,
VidishHi @gocampos ,
Thank you for sharing your valuable feedback. I appreciate it.
We will definitely consider your suggestion and see if we can add it to our plugin in future timeline.
Thank you,
Vidish
Hi @playdiune ,
Sorry to know about your experience, but we do not have any such explicit settings for Google Merchant Center sync. May be you can check with the feed plugin and see if there are any limitation etc?
Technically, our plugin creates another type of product, which is just another product. So ideally it should sync.
I hope this helps.
Thanks,
Vidish
Hi @davidperezgon ,
In database – table {wpdb_prefix}wpcd_discounts – make the processed_chunks column value same as total_chunks and set the status to 0 if you are applying the discount and 1 if you are removing the discount for the discount having the issue.
You should do this only for the process which is stuck. You can find it’s ID by clicking on “View Progress” and it will be there in the URL.
Let me know if that helps.
Thanks,
Vidish
Sorry to know this.
which version are you using? Are you having any errors in log?
Thanks,
Vidish
Forum: Plugins
In reply to: [Simple Discount Rules for Woocommerce] Discount Rules Disappeard from Plugin@vagherbie I am glad that you were able to get the plugin working for yourself. If you are having busy time with sales, and are used to the old UI, then you can use it for some time. When its not busy time, then you can turn off all discounts and then update to newer version.
Once you do that, you should be able to create rules and remove them normally. It should apply/remove discounts as well.
Thank you for sharing kind words about our brand. Yes, indeed we are revamping our plugin and soon going to launch lightweight addons, as compared to other plugins available in the market most of which are bloated with features and eventually affect performance.
Let me know if you need any further assistance. I will be happy to help!
Thank you!
Vidish