WD Support
Forum Replies Created
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Forum: Plugins
In reply to: [10WebAnalytics] Paid Version – Bing Keyword Adsense Click ConversionHi,
Please, note that in the ww.wp.xz.cn forum we are replying to the free product related question only. For the questions regarding the Premium version, please contact our support team using the following email address: [email protected]
We will answer all of them with pleasure.Thanks. Have a nice day.
Forum: Plugins
In reply to: [SpiderCalendar] Calendar not work on DIviHi,
Could you please share with us the error messages?
Thanks in advance.
Forum: Plugins
In reply to: [SpiderCalendar] Translate!Hey,
In the case there are any missing files, please let us know which and we will create and send it to you.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [SpiderCalendar] Mounth viewHey,
Please note that we can make changes in the code for you, however please note that you will not be able to update the plugin.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [SpiderCalendar] Mounth viewHi,
Thanks for your feedback!
Please follow the steps in this small video guide to change the start day.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [SpiderCalendar] Translate!Hi,
You can modify the translations using POEdit software. All translation files of the product should be located under /languages folder of its directory.
You need to download .po and .mo files of your language from this folder and modify .po with POEdit. Then please upload new .po and .mo back to the same folder, replacing their old versions.
Thank you! Have a wonderful day!
Forum: Plugins
In reply to: [10WebPlayer] Play button is largeHi,
Please note that unfortunately we will not be able to change the size. Since it is coming from the Youtube, not from the plugin.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [Slider by 10Web - Responsive Image Slider] Pre Sales Premium Plugin QuestionHi,
Unfortunately, the product does not have the mentioned functionality yet. However, the feature you wish to have would be a great addition. So could you please add your suggestion to our Submit Your Idea page?
Our development team will consider working on this for further updates.
Thanks in advance! Have a wonderful day!Forum: Plugins
In reply to: [10Web Social Post Feed] Likes are not synced in a feedHi,
We are sorry for inconvenience. Could you please share with us the URL of the page? We will take a look at the issue and will provide the feedback.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10Web Social Post Feed] Likes are not synced in a feedHi,
Please note that most probably the connection to the database is not working properly. Could you please try to create the new feed so that the new request is sent to the database?
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10WebPostSlider] Start From current day of eventHi,
Please note that our slider does not have the option to control the dates. It is just taking the posts as they are and is creating the slider from them.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10Web Social Post Feed] Feed hasn’t updated in 3 monthsHi,
Could you please contact us at [email protected].
We will take a look at the issue and will try to solve it asap.
Thanks.
Forum: Plugins
In reply to: [SpiderCalendar] Missing EventsForum: Plugins
In reply to: [SpiderCalendar] Created Events does not appear on calendarHi,
We are terribly sorry for the inconvenience.
Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected]
Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10WebPlayer] Not workingHi,
Could you please share with us the URL of the YouTube video that you are trying to add?
We will test and provide feedback.
Thanks. Have a nice day.