WD Support
Forum Replies Created
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Forum: Plugins
In reply to: [TeamBy10Web] Is it possible to change the cards per page?Hi,
Please note that you can make changes to have all the contacts in one page.
For having the all contacts in one page, please do the following:In the wp-content\plugins\staff-team\views\SCViewFullContact.php file, please search for “Contact’s count”, you will see the following underneath
“$viewCount = isset($params[0][‘full_cont_count_in_page’])?$params[0][‘full_cont_count_in_page’]:’4′;” change it with this:
$viewCount = count($conts);May you have any further question please let us know.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10WebPlayer] one video displays, no galleryHi,
Please note that the other videos from the channel are displayed below the video. Please see here.
Could you please check again and in the case, the issue is still there please share with us the screenshot of the issue.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10Web Social Post Feed] Hide the complete HeaderHi,
Please note that the information can be removed by editing the feed > going to the “View settings”. There you can switch off the setting so that the information is not shown.
In the case there still will be an info remaining, please send us screenshot of what you want to remove and we will provide CSS code.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10Web Social Post Feed] Feed hasn’t updated in 3 monthsHi,
Can we have a closer look at the issue? Please contact us at [email protected].
We will do our best to solve the issue asap.Thanks.
Forum: Plugins
In reply to: [10Web Social Post Feed] Feed hasn’t updated in 3 monthsHi,
Could you please try to uninstall/install the plugin (the feed will be deleted) and try to create the feed following this steps:
Navigate to “Facebook Feed WD > Feeds” page and hit “Log in and get my Access Token” button. Afterwards, press *”Continue.”https://docsimages.10web.io/wd-facebook-feed/facebook-25.png
“Note:” This does not give us permission to manage your Facebook pages, it simply allows the plugin to see the list of the pages you manage and retrieve an “Access Token.”
You will be redirected to Facebook and it will ask you to confirm the login to your account. As soon as this process is finished, Facebook Feed WD plugin will be authenticated and you will be able to start working on your feeds.
https://docsimages.10web.io/wd-facebook-feed/facebook-21.png
In the case this solution will not help please contact our support team using the following email address: [email protected]
Forum: Plugins
In reply to: [10Web Social Post Feed] Feed hasn’t updated in 3 monthsHi,
Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected]
Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10Web Social Post Feed] Feed hasn’t updated in 3 monthsHi @markarenz,
Could you please try the above suggested solution?
Please let us know whether it help or you still have the issue.
Thanks.
Forum: Plugins
In reply to: [10WebPlayer] Galeria ListaHi,
Could you please share with us the URL of the page where you have the YouTube gallery so that we check the speed?
Thanks. Have a nice day.
Hi,
Please in this case do not use the previously sent code to remove the logo. Just follow this steps to change the image.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10Web Social Post Feed] Feed hasn’t updated in 3 monthsHi,
In the case there is no issues with the feed then you do not have to create new Facebook app.
Please note that with the new update of the plugin you can follow this guide:
Navigate to “Facebook Feed WD > Feeds” page and hit “Log in and get my Access Token” button. Afterwards, press “Continue.”
https://docsimages.10web.io/wd-facebook-feed/facebook-25.pngNote: This does not give us permission to manage your Facebook pages, it simply allows the plugin to see the list of the pages you manage and retrieve an “Access Token.”
You will be redirected to Facebook and it will ask you to confirm the login to your account. As soon as this process is finished, Facebook Feed WD plugin will be authenticated and you will be able to start working on your feeds.
https://docsimages.10web.io/wd-facebook-feed/facebook-21.png
May you have any further questions just let us know.
- This reply was modified 7 years, 8 months ago by WD Support.
- This reply was modified 7 years, 8 months ago by WD Support.
Hi,
Could you please try to use the following code:
#logo img {
display: none;
}Thanks.
Forum: Plugins
In reply to: [10Web Social Post Feed] Error validating access token: Session has expiredHi,
Please note that the access token may be expired, please try to create and use the new one. You can follow the steps here.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [TeamBy10Web] Change of + iconHi,
Please note that it is possible possible to make change. Since you are not able to provide the URL, could you please contact our support team with the following email address: [email protected]
Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [SpiderCalendar] Icon in the visual editorHi,
Please note that it will be possible to hide the icon, could you please contact our support team by using the following email address: [email protected]
Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Please note that you can reach the solution also with the Advanced Access Manager plugin.
Thanks. Have a nice day.
- This reply was modified 7 years, 9 months ago by WD Support.
Hi,
Could we have a closer look at the issue that you face? Please contact our support team using the following email address: [email protected]
Thanks.
