Matt Cromwell
Forum Replies Created
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Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] remove last name fieldHi there,
We don’t have an option for that. Since it’s not a required field you can however easily just hide it with CSS, like this:
p#give-last-name-wrap {display: none}Add that to the bottom of your theme’s styles.css file; or go to “Appearance > Customize > Custom CSS” and add it to the bottom of that setting. For more detailed info on adding custom CSS, see here: https://givewp.com/documentation/resources/handling-custom-css-in-wordpress/
Thanks!
Yes, I followed-up with you in your Customer Success ticket. Happy to answer any further questions there as well. I don’t want to have to keep giving Pippin more pings 🙂
Hi Tim,
I’m one of the co-authors of GiveWP. Let me just clarify a little.
1) We do take 2% on Stripe Free donations
2) We do not take any percent on PayPal Standard Donations
3) If you purchase our Stripe Premium Addon there are no fees involved at all.Our Stripe integration is very complex and robust and supporting it is challenging, but we want to ensure as many people can take credit card donations on their site as possible.
If you have any further questions or concerns at all, please reach out to us via our contact form, we respond very quickly there.
Hi there,
This question is regarding one of our paid add-ons. The moderators of this forum require that all inquiries about paid products happen elsewhere. Please use our Priority Support page for your inquiry and we’ll get back to you very soon:
https://givewp.com/priority-supportThanks!
Forum: Plugins
In reply to: [WP Rollback - Rollback Plugins and Themes] NO ROLLBACK LINK ON ALL PLUGINSHi there,
this might happen if you have plugins or settings on your site that control how updates are pushed to WordPress, or prevent ww.wp.xz.cn updates from appearing. Or your user is prevented from doing plugin updates for some reason.
Based on your screenshot that’s my best guess since I don’t see ANY of the links that a normal plugin screen looks like.
Can you provide more information about the plugins you have and/or if you are preventing WordPress from checking for updates for any reason?
Hi there,
That code seems to refer to our Recurring Donations addon. Do you have our GiveWP Recurring Donations add-on? If so, please reach out to our Priority Support here:
https://givewp.com/priority-supportIf not, can you provide your Site Info that would help. You can find that by going to “Tools > Site Health” then click on the “Info” tab at the top, then click on the button that says “Copy Site info to Clipboard” and paste that info here.
Thanks!
Hi there,
I think the best way to implement what you want there is to create a custom field that has the checkbox, and the link.
You can add custom fields to your GiveWP forms in one of two ways:
- Use our Form Field Manager Add-on
- Custom development, which we have detailed docs on that here
Let us know how that goes. Thanks!
Hi there,
We have two payment gateways in the free plugin.
- PayPal Standard (see our docs on that here)
- Stripe Free (see our docs on that here)
We also have many, many supported payment gateways for purchase here.
But if your question is whether you can use a WooCommerce gateway extension and use that inside your GiveWP forms; the answer is no. Gateways in general aren’t as plug and play as that; they need predictable and consistent responses from the form and send the data back to your site in a way that only Woo or GiveWP will understand when coded correctly.
Hi there,
The receipts are sent when the donation is complete — it wouldn’t be accurate to send a receipt before it’s complete.
In order to make sure your Give donations are marked as complete correctly and reliably, you’ll need to setup your Stripe webhooks. See our docs on that here:
https://givewp.com/documentation/core/payment-gateways/stripe-free/Thanks!
Hi @alexandergull — I think you misunderstand — I’m not the user, I don’t have any open tickets with you. I’m Head of Support from GiveWP 🙂 I’d like to hear more about how your plugin works with GiveWP specifically. Didn’t mean to derail this support thread, just wanted to get in touch.
Just chiming in from GiveWP. I’d be interested in hearing more about how your plugin helps prevent donors spam with Give. Please feel free to reach out via our contact form and ask for Matt Cromwell and reference this support ticket URL.
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Card_state form fieldThanks for the follow-up, that makes sense. I’m assuming you adapted this snippet then?
https://github.com/impress-org/give-snippet-library/blob/master/form-customizations/require-last-name.phpJust want others to know how you solved this.
Use “I’m responding to your request to contact Give” and reference the URL of this ticket:
https://givewp.com/contact-us/I’ll close this issue now. If you have additional questions feel free to reply further, or reach out to us via our Contact page.
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Limiting user donationsHi there, apologies for the extreme delay. That’s not typical for our free support.
The only way to do that would be to set a limit on the donor profile. But GiveWP also enables users to donate with any email address, so there would be easy ways to circumvent that limitation.
The only way you could truly force it, is to:
- Require that the donor is logged in to the site in order to donate(GiveWP supports this features)
- Set a limit on the donor profile (this would require custom code)
Hope that helps!