Matt Cromwell
Forum Replies Created
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Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Payment Gateway switchHI there,
We discussed this offline. The issue is that your theme “Classiera” is enqueuing it’s own custom jQuery file in ADDITION to the one that WordPress ships with. This will break many things including Give forms.
Read here on why this is a bad practice:
https://pippinsplugins.com/why-loading-your-own-jquery-is-irresponsible/I’d reach out to the theme author for help on how to dequeue that custom jQuery file — that will help you with any plugins that use jQuery on the frontend of your site at all, not only Give.
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] GDPR consentHI there,
That’s a valid request which we have not yet worked out in Give Core out of the box. But this snippet here will save your Terms Agreement text to your donation meta, which will then be accessible via our Give Donations Export tool as well.
If you need guidance implementing custom PHP functions on your website, we have this guide here: https://givewp.com/documentation/resources/adding-custom-functions-to-your-wordpress-website/
The Give Donations Export tool already exports the IP Address and Date, this simply also adds that consent was given and the unique Terms and Conditions text per form as well.
Try that out and let me know if you have additional questions. Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Payment Gateway switchThis most often happens when you have javascript errors on the page. Can you provide a link to your form so I can see the problem live?
Here’s what I need to best understand what you’ve done and what is or is not working:
1. What method of translation swapping are you using in WPML?
2. The PHP snippet is for redirecting a specific form to a specific donation confirmation page — meaning a German Form to the German Donation Confirmation page (for example). If you aren’t using the duplicate page method of translation switching then this isn’t relevant.The core difficulty here is not so much with Give though, as to configuring your multilingual environment correctly for these purposes. have you reached out to WPML for guidance on this at all? What have they suggested overall?
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Custom Amount FontHi there, I see now. Your theme has an additional style forcing that font color when the input is focused as well. Update the snippet above with this instead:
form[id*=give-form] input, form[id*=give-form] input:focus { color: black; }Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Custom Amount FontHi there,
Your theme has forced ALL inputs to have a “white” font color. But that can be easily overwritten with this custom CSS snippet:
form[id*=give-form] input { color: black; }Add that to the bottom of your theme’s styles.css file; or go to “Appearance > Customize > Custom CSS” and add it to the bottom of that setting. For more detailed info on adding custom CSS, see here: https://givewp.com/documentation/resources/handling-custom-css-in-wordpress/
Thanks!
Hi there,
It looks like your site is blocked by a coming soon or maintenance mode plugin currently. I’d really need to see your donation confirmation page live in order to help with any insight as to what’s going on. Can you make it live for a short time?
With that info I was successfully able to replicate the bug. I reported it here for our developers to fix it.
https://github.com/impress-org/give/issues/4049The workaround for now is as @off1now suggested: You’ll have to use a different display type for your progress bars until a new release is published.
Thanks for reporting this. We’ll get on it quickly.
Forum: Reviews
In reply to: [WP Rollback - Rollback Plugins and Themes] Great pluginWow! Saved your LIFE! And free!? 😉
Glad to hear it was helpful, thanks for the kind review!
@off1now — thanks for that update about the percentage. I’m going to try to replicate that problem now and will report back.
Forum: Reviews
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] This plugin is…Thanks so much, Joe! We’re think you’re pretty dope yourself!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Pre-sale QuestionHi there,
Unfortunately we’re prevented from using this public forum for our addon questions. I do believe the form works as intended though since we have received many submissions throughout the day today. Please try again and we’ll get back to you ASAP.
OK, I’m focusing on this form here:
https://www.scer-ga.org/donations/18/Here’s where I’d work on finding the cause of this:
1) Confirm your Goal settings are correct
Go to “Edit Form” on that form above, and if you can provide a screenshot of your Form Goal settings that would be helpful.
After you’ve done that, make sure to do the Form recalculation tools again.
2) Deactivate potentially problematic plugins
I’m seeing several things added to that form that might contribute to the problem. For the time-being, please deactivate the following plugins (for testing/confirming the issue):- Countdown Wpdevart: by wpdevart
- Ultimeter – the Ultimate Progress and Goals Meter: by Ben Roberts
After you’ve done that, make sure to do the Form recalculation tools again.
3) Disable custom functions
Keep those plugins deactivated while you do this step too.I see the “My Custom Functions” plugin. You can disable those functions with a toggle on the settings screen without deactivating the whole plugin.
After you’ve done that, make sure to do the Form recalculation tools again.
If that proves to be part of the problem, provide the code you have in there to me using GIST or Pastebin. I can then chime in on what might be causing the problem from your custom code.
4) Caching
The URL you provided has/staticin it. And I see “Instant Articles” listed in your Inactive plugins above. That kind of caching could definitely be problematic. But as long as you have the donations in your database, and you have ALL your caching disabled while testing then we should get positive results with any of the above steps.Keep me posted on your progress.
OK, can you provide me with the following:
1. A link to your donation forms to see the problem live
2. Your System Info. You can get that by going to “Donations > Tools > System Info”Thanks!
Forum: Reviews
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Great IntegrationThank you so much for your kind review. Keep us updated on your Cause’s success with Give!