Matt Cromwell
Forum Replies Created
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You should be able to trigger any click event with jQuery based on our button class. See here:
https://stackoverflow.com/questions/4323848/how-to-handle-button-click-events-in-jqueryOr perhaps I’m misunderstanding your request. Let me know more specifically what you’re trying to accomplish (maybe with a code example or screenshots) and I can help more specifically.
Thanks!
Hi there,
That text is not from our plugin exactly, but a Widget that must have been placed inside the Give Sidebar. Go to “Appearance > Widgets” and look in the “Give Sidebar” and you should be able to update that in the widget there.
Thanks!
Hey there,
Thanks for reporting this, we were able to replicate that problem and we already have a fix for it that is slated for the next release (version 2.4.1).
You can see our report here:
https://github.com/impress-org/give/issues/3981Thanks for your patience, watch for that update.
- This reply was modified 7 years, 4 months ago by Matt Cromwell. Reason: Updated more accurate information
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Multi-level goals?We don’t have functionality like that out of the box. But here’s two ways you could do something similar, though not perfectly.
1) Use our
[give_totals]shortcode. Essentially, once you reach Goal A, update the shortcode with new wording and a new goal amount. See our docs on that here:
https://givewp.com/documentation/core/shortcodes/give_totals/2) You can set a goal on your form, and once you reach Goal A you can update that goal to be the next amount. Even if you exceed Goal A the form can stay open and continue to show the additional amount raised beyond the first goal. See our docs on that here:
https://givewp.com/documentation/core/give-forms/donation-goal/Both of these require you to pay attention to the progress of your campaign and update it manually.
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Changing Domain PathHi there,
Currently the only way to do that is with what’s known as a PHP Constant. You’ll need to put this in your wp-config.php file. See our docs on that:
https://givewp.com/documentation/developers/give-php-constants/In this case you’d want it to be this:
define('GIVE_SLUG', 'support');Thanks!
HI there,
I think you’re reporting this on the wrong forum. That looks like it’s for this plugin instead:
https://ww.wp.xz.cn/plugins/easy-donations/If you meant to submit that here, then it’s possible there’s a conflict with Give and that plugin. Try disabling that plugin and see if that resolves the issue.
Thanks!
That is then definitely an issue with caching. What caching plugin are you using? Here’s what I’d suggest:
1) Clear your cache
2) Disable your caching plugin and or server settings just during testing
3) Open a new Incognito Browser window and view your form. Ideally the info is not there
4) Re-enable your caching and refresh the Incognito Browser window again to confirm it’s still gone.Then, I might consider using a different caching solution, one that is more discerning with dynamic data like eCommerce data.
Hi there,
In looking at your page there are A LOT of JS errors present. This is most likely caused by one or more plugin conflicts. Most likely it’s related to your Coment Cache and/or the advertising plugins/snippets you are using.
I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Error thrownHi there,
The link you provided goes to your form edit screen which I cannot access. Most likely this is due to a plugin or theme conflict. I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.
Thanks!
Can you provide a link to your form where that snippet is being used live?
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] PHP ErrorHi there,
Are you using the latest version of Give? Also, there may be other plugins that are exhausting your resources BEFORE Give even runs which is why you see Give mentioned in those logs. lastly, do you know how much memory size you have available? Most of this information should be available to you via our System Info, at “Donations > Tools > System Info”. If you can paste that here I can provide more insight.
Thanks!
Hi there,
This is called “Sequential Ordering”, you can find our setting for that in “Donations > Settings > General > Sequential Ordering”. See our docs on it here:
https://givewp.com/documentation/core/settings/general-settings/sequential-ordering/Thanks!
Hi there,
That only happens for the current logged-in user. If you are logged out you will not see a name/email auto-populated at all.
Thanks!
Hi there,
Apologies for the delayed response. Are you using the latest version of both the Siteorigin page builder and of Give?
It’s possible there’s a third plugin causing a conflict here as well. I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.
Thanks!
Forum: Plugins
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] reCaptcha on History PageHi there,
Everything looks to be working correctly on that page. If you are not receiving the email, then review our Troubleshooting doc on that here:
https://givewp.com/documentation/core/settings/emails/troubleshooting-common-email-problems/