Arnel C.
Forum Replies Created
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Forum: Fixing WordPress
In reply to: file download form itranetHello Steffen22,
Yes, if you’re trying to provide a page for multiple downloads and you don’t want to have them in a post or page, then your best bet is to use a plugins. There are bunch of them out there, so you will need to pick and choose which best works for you:
WordPress Plugins -Search: Download Files
Hope that helps!
Arnel C.
Forum: Fixing WordPress
In reply to: WordPress acct questionsHello Wickedlarry,
Sorry for the problems with the WordPress access. It is possible to add an Admin user to the WordPress site in a few different ways. In both methods you will need access to the hosting account so that you can get to the database or the files associated with the WordPress site. You can add an admin account via MySQL or you can add an administrator through FTP (by modifying the functions.php file of the current WordPress theme).
The links provided should give you the information you need to get access. It unfortunately does NOT provide access to your theme account, but it does give you access to the WordPress back end. I hope that helps!
Regards,
Arnel C.Forum: Fixing WordPress
In reply to: Change theme but keep original site live?Hello Kmcgowanks,
Thanks for the question about changing the theme for the live site but keeping the site live (and apparently unchanged). If you’re not concerned about changing the live site, then when you make the theme change, the live site WILL also change. You can duplicate the site and change the duplicate site’s theme. You can then make modifications to the duplicated site and then transfer in place of the live site when you’re ready. There are also a few plugins around that may help such as BoldGrid. It uses a live and a “staging” site that allows you to keep a live site in one state while you work with modifying the staging site. This plugin is related to the hosting service though, so you will need to research if that kind of thing would apply to you.
Basically, you can make changes to the live site, but without duplicating the site, or using a plugin or other modification, you can’t make changes that do not affect the live site. I hope that makes sense (had to read it a few times myself).
Hope that helps!
Arnel C.
- This reply was modified 9 years, 7 months ago by Arnel C..
Forum: Fixing WordPress
In reply to: Having Trouble UploadingHello Supersumo,
Sorry for the problem with the 502 Bad Gateway error when uploading .DOCX files. I was researching this issue and I found that it had not only been reported earlier in the WordPress forum (https://ww.wp.xz.cn/support/topic/502-bad-gateway-when-attached-a-doc-file/), but also in other types of software online. The current work around is to simply convert the file to a different format. I did a search in the Microsoft forums, and the closest thing I found related did not resolve it (in typical Microsoft fashion). Hopefully, someone has an update on this issue. Apologies that I have not been able to provide a definitive answer – only a possible work-around.
Regards,
Arnel C.Forum: Fixing WordPress
In reply to: Troubleshooting performance issuesHello Imomentsphotography,
It loaded quickly for me as well (I’m in the eastern part of the US for a geographical reference). Here’s the list that’s typically given for references on helping to identify slowness for your website and also provide resources for possible solutions:
Checking site for slowness:
Test your site at (free online testing):
http://tools.pingdom.com/fpt/
http://www.webpagetest.org/
http://network-tools.com/
https://gtmetrix.com/leverage-browser-caching.html
https://developers.google.com/speed/pagespeed/insights/Also, review these resources:
– http://www.wptavern.com/determining-which-plugins-are-slowing-your-site-down
– http://wordpress.stackexchange.com/questions/656/is-there-a-way-to-measure-server-resource-cpu-usage-by-wp-plugins/
– https://ww.wp.xz.cn/plugins/plugins-speed-test/
– try installing the Query Monitor plugin and seeing how long the queries are taking.
– http://www.wptavern.com/my-performance-woes
– http://codex.ww.wp.xz.cn/WordPress_Optimization
– http://codex.ww.wp.xz.cn/High_Traffic_Tips_For_WordPress
– http://codex.ww.wp.xz.cn/WordPress_Optimization/Caching
– http://codex.ww.wp.xz.cn/WordPress_Optimization/WordPress_Performance
– http://wptavern.com/speed-up-your-wordpress-site-with-pound-varnish-nginx-and-mod_pagespeedForum: Fixing WordPress
In reply to: Extremely pixelated imagesHello iael,
Sorry for the problem with the image quality of the thumbnails being used in the Media Library. What resolution and size of your original graphic? Make sure to check your Media settings in WordPress. They let you set the size of the thumbnails, medium and large sizes. Try resizing your images down to these sizes while keeping the same resolution (dpi). If they look good when you scale them down, then they should be okay in WordPress.
Here’s a good reference for image quality as well:
Hope this information helps!
Regards,
Arnel C.- This reply was modified 9 years, 7 months ago by Arnel C..
Forum: Fixing WordPress
In reply to: Can’t see and use the dashboard wordpressHello Marigp,
Sorry for the problem with the fopen error. It does appear that something has it disabled. You may want to double-check with your host about the option being disabled. In reviewing the issue as reported by others, one of the most recent posts (https://ww.wp.xz.cn/support/topic/error-on-activation-52/) indicates that the issue is a plugin. Try manually disabling your plugins (rename the plugins folder) and then see if anything retnurns to normal operation.
The “allow_url_fopen” option can also typically be found in your PHP.INI file. Make sure that it set to on (value 1 = on).
I hope that helps!
Regards,
Arnel C.Forum: Fixing WordPress
In reply to: second websiteHello Renatevanzundert,
Just in case you’re talking about starting up a new WordPress site, check out the WordPress Codex pages on how to start!
https://codex.ww.wp.xz.cn/New_To_WordPress_-_Where_to_StartForum: Fixing WordPress
In reply to: Moving a WordPress site from Windows to Mac?Hello Brandanmcdevit,
Sorry for the problem with getting your WordPress site working in MAMP. Your database reference is probably different than your other installation (on Uniserver). The 5 minute install typically shows when the WordPress database can’t be found. Use this guide from WordPress for the proper MAMP setup:
https://codex.ww.wp.xz.cn/Installing_WordPress_Locally_on_Your_Mac_With_MAMP
Hope that helps!
Regards,
Arnel C.Forum: Fixing WordPress
In reply to: WordPress Multisite – Creating new site issuesHello John,
Sorry to hear that you’re having problems with the WordPress multisite (WordPress calls it “Network” now, by the way). If you have indeed NOT made any changes to the WordPress site, the main things to consider are any automatic updates or plugins and also the database itself. Database corruption can occur that will cause problems with your site. So, the best thing in the world to help stop it is consistently making backups. To help your troubleshooting efforts, simplify the operation of your site by disabling of your plugins and then also check your database for possible corruption. You may also want to try going to a generic theme if you’re using one with a lot moving parts. One last thing, to rule out possible outside influence (aka hackers), change your passwords and check your logs.
Best wishes and luck in getting this working once again!
Regards,
Arnel C.p.s. Here some helpful links from WordPress that may help in the event of a possible hack:
Hacked WordPress site link
https://codex.ww.wp.xz.cn/FAQ_My_site_was_hackedRecommended Security measures:
https://codex.ww.wp.xz.cn/Hardening_WordPress- This reply was modified 9 years, 7 months ago by Arnel C..
Forum: Fixing WordPress
In reply to: Host a sub directory of a website to another serverHello A2ztechnologies,
Thanks for the question about hosting a subdirectory to another server. I’m not sure how that can be done using .htaccess, but you should be able to do it provided that the sub-directory has been assigned DNS values. For example (in my hosting service -which uses cPanel), if you have registered the sub-directory as a subdomain, then it can be recognized on the internet and has been given an A record. If you were to change that A record to point to a different host IP, then it should be able to host that website on that remote server.
I hope this makes sense for you! Let me know if you have any further questions.
Regards,
Arnel C.Forum: Fixing WordPress
In reply to: Switched to HTTPS, now have outbound clicks going to WWWHello Meggo4all,
Your question about the use of WWW or non-WWW links in your site is pretty interesting. If you have sanitized your site so that no WWW references are in the code linking to other pages in your site, then the only other logical way you’re getting WWW stats would be from outside your site. People still type in WWW in their browsers (believe it or not), and it’s also possible that people have references to your site bookmarked with the WWW. I work with a hosting company where we normally set the WWW version is simply a CNAME in the DNS. So, my guess is that you either have internal page references using WWW, people are typing in WWW to get to your site, or there are saved links outside of your site that are saved with WWW.
However, you’re doing the right thing. You have decided on your canonical URL -your official domain name – a URL without the WWW. Just make sure that you are consistently using it in all of your links. I referenced this article: https://developer.mozilla.org/en-US/docs/Web/HTTP/Basics_of_HTTP/Choosing_between_www_and_non-www_URLs, when I was reviewing your question. Hope it helps!
Kindest regards,
Arnel C.- This reply was modified 9 years, 7 months ago by Arnel C..
Forum: Fixing WordPress
In reply to: Can’t upload images (in media library)Hello C2S,
Sorry for the problem with your transferred WordPress site not being able to upload files. We have seen different problems with the upload issue. If your host uses cPanel, you can try the steps below. However, if you’re not using the cPanel for your server interface, then you simply need to be able to get to your WordPress database and then make the changes listed below.
1) Log into cPanel
2) Opening phpMyAdmin in the “Databases” section of cPanel.
3) In the left navigation, expand the drop down menu and choose the WordPress database for your site.
4) Look for the “wp_options” table in your database.
5) Within the “wp_options” table, click the edit button to change the “option _value” field for “upload_path” to:
/home/insert-your-cpanel-username-here/public_html/wp-content/uploadsNote that the path may vary, but make sure to put in the correct value for your WordPress installation per the location of your WordPress installation.
If this path is correct, try contacting your hosting support people and ask to make sure that all permissions and ownership settings for your files are set correctly.
Regards,
Arnel C.Forum: Fixing WordPress
In reply to: Facebook Share doesn’t previewHello leandro980,
I took a look at your site code and then looked into the issue. According to this post there are several things you may want to try with the Yoast plugin or NGFB plugin. They state a conflict with Yoast, though the user did remove the plugin completely. They discuss several points about the og: image meta entry. Try placing the image in a different location such as the root of your files. It shouldn’t make a difference, but make sure the file name is ALL lower case as the servers are generally case-sensitive (though your current link does work when I tried looking at it).
I was also checking on the image size. The preferred size is 1200 x 630 pixels. You can find more information on Open Graph here.
There are 3 good plugins that may help with this issue: NextGEN Facebook, Social Media Share Buttons, and WPSSO Social Sharing Buttons.
I hope that helps to resolve the problem!
Regards,
ArnelForum: Fixing WordPress
In reply to: link sumome with mailchimpHello Gyoby,
The Sumome application actually has a one-step integration into MailChimp. Basically, it takes the email addresses gathered by Sumome and then passes them to MailChimp. You can see Sumome’s documentation here.
Hope that helps!
Arnel