Michelle D.
Forum Replies Created
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Hi @rawan2021,
We haven’t heard back from you so I’m going to go ahead and close this thread for now. But if you’d like for us to assist further, please feel welcome to continue the conversation.
Thanks!
Hi @drdeedee,
Thanks for reaching out. I’m sorry for the trouble here!
The error is likely relating to your Google Analytics property and some custom definitions. Would you be able to reach out to us at https://www.monsterinsights.com/get-help/ so we can take a look at things directly to resolve it for you?
Thank you!
Hi @rawan2021,
Thanks for reaching out.
MonsterInsights proactively monitors if your Google Analytics is tracking correctly on your website after authentication. Using WordPress’s Site Health feature, we make sure our users are aware when their Google Analytics code isn’t outputting as expected.
The critical message you’re seeing is usually caused by a caching plugin. However, it sometimes can be caused by a coming soon page or a missing wp_head() in the site’s theme.
If your site is already live, your theme uses wp_head() as expected, and since you’ve ruled out cache, out of curiosity, is there any script optimization feature running? If you’re able to exclude MonsterInsights scripts from being deferred or delayed, that message should disappear. This will allow MonsterInsights and Google Analytics to load right away and help make sure your Analytics are as accurate as possible.
I hope this helps, but let me know if you have further questions.
Thanks!
Hi @gerdski,
We understand you would like the remove the messages however the notices serve a critical purpose. They are designed to appear only if the MonsterInsights plugin isn’t fully set up. Without proper authentication, our plugin’s core function cannot work as expected. In this case, the best way to stop the messages is as previously suggested, to complete the installation and configuration of MonsterInsights by connecting it with your Google Analytics property.
As for the “Enable Google Analytics 4” message specifically, I’ve opened an issue for our team to remove this message since it’s deprecated.
But both this message and the “Please configure your Google Analytics settings” message are only displaying because the Google Authentication options at Insights » Settings are not yet configured (which means no Google Analytics tracking is currently happening for your WordPress site). Here’s an example screenshot of how the page may look like: https://a.supportally.com/i/OICJz4.
If this is intentional, out of curiosity, is there a reason for having MonsterInsights installed if not using it for the Google Analytics tracking and reporting functionality?
Or if you’ve already clicked on Connect MonsterInsights, authentication has already been completed, and these messages are still appearing, then it sounds like something else may be going on. Our team would love to better understand the issue if you could reach out to us at https://www.monsterinsights.com/get-help/ so we can take a look at things directly to resolve it for you.
Thank you!
Hi @nicknack,
Thanks for the details.
Our developers have been investigating an issue between UTM tracking and WP Engine. They’ve confirmed with me just now that we’re planning to ship a fix for this in our next release. I’m not able to say exactly when this next release is, but once it’s out, please update MonsterInsights to the latest version.
I hope this helps, but let me know if you have further questions.
Thank you!
Hi @tsteinh,
We’ve gotten a few more reports that the
E_ERRORrelating to “MonsterInsights_Report_Overview” is due to a conflict with SolidCentral. It sounds like their team has a fix for this, if you can reach out to the SolidWP support team for more details.Thank you!
Hi @cleavon1,
We appreciate your shout-out to UserFeedback 🙂 We hope you have a consistent 5-star experience.
Thank you!
Hi @kristinm,
Your feedback makes our day! 😃 We hope you continue to have a 5 star experience.
Thank you.
Hi @masarib,
Thanks a bunch for sharing your thoughts! We’re glad to know MonsterInsights is an easy way to get website insights and hope the plugin keeps adding value for you.
Thank you.
Hi @thedonsilver,
Appreciate your feedback and review! 😊 Our team is thrilled to know MonsterInsights is comprehensive and easy to use. We hope you keep enjoying our plugin!
Thank you.
Hi @barker,
We appreciate your review! We hope MonsterInsights continues to be a first class plugin for you.
Thank you.
Hi @fbenedith,
Thanks a bunch for sharing your thoughts! We hope MonsterInsights keeps adding value for you.
Thank you.
Hi @4wardmotion,
Thanks for reaching out. I’m sorry for the trouble here.
We’ve heard from a few others having a similar error. By any chance, are you using SolidWP or SolidCentral?
Thank you!
Hi @nicknack,
Thanks for reaching out. I’m sorry for the trouble here.
Out of curiosity, could you share who your web host provider is? This detail will be helpful when forwarding to our developers.
Thank you!
Hi @tsteinh,
Thanks for reaching out. I’m so sorry for the trouble here!
Our team is currently unable to recreate this error on our test sites. Would it be possible for us to take a direct look at the error within a staging environment for one of your sites? Please reach out to us at https://www.monsterinsights.com/get-help/ and we’ll be happy to investigate things further.
Thanks so much!