Md Mahbub Morshed Chowdhury

Hi @khoavo,

For now, you can continue using the approach I already shared with you. It is a simple and effective method.

As you’re expecting, this will require some sprint time on our end. We’re taking this as a feature request and forwarding it to our Product Owner and development team for further R&D.

Best regards,
M Mahbub

Hi @sitesuccess,

Thank you so much for the wonderful feedback.

We’re really glad to hear that Eventin is serving you well and meeting your needs. It also means a lot to know that our team was able to assist you effectively. We always try our best to provide reliable solutions and timely help so our users can focus on their events without hassle.

If you ever need any assistance or have suggestions for improvement, please feel free to reach out. We’re always here to help and continuously improve Eventin for you.

Best regards,
M Mahbub

Hi @hmessing,

Thanks a lot for sharing your experience and for explaining the issue so clearly. I completely understand how confusing and frustrating this can feel.

At the moment, Elementor templates in Eventin are not reusable across multiple events. You need to create templates on an event by event basis. This limitation exists because some required dynamic widgets in Elementor are still under development on our side. Due to this, a single Elementor template cannot yet be created once and reused automatically for multiple events.

For now, what you can do is create a template and apply it to another event, but the title, description, and other event specific content will need to be updated manually each time. We know this is not ideal, and we truly appreciate your patience here.

On the other hand, our Gutenberg templates do support reusability. You can create one template and reuse it wherever needed without having to rebuild or manually adjust everything.

We are actively working on improving the Elementor templating system, and our goal is to make Elementor templates fully reusable in the future. We sincerely hope you can give us a bit more time to complete this development.

If you need any further help then please feel free to let us know. We’ll be happy to help.

Best regards,
M Mahbub

Hi @timburrell22,

Thank you so much for your amazing feedback and recommendation.

We truly appreciate you taking the time to share your experience with Eventin. Delivering reliable support and helping users successfully manage their events on WordPress is always our top priority. Feedback like yours motivates our team to continue improving Eventin in terms of performance, usability, and overall event management experience.

If you ever need further assistance or want to explore more advanced Eventin features, our team is always here to help.

Thank you again for choosing Eventin and for your trust in our product.

Best regards,
M Mahbub

Hi @khoavo,

Got it, we understand exactly what you mean.

At the moment, we do not have a built in option to change how the date and time are formatted in the purchase confirmation email. It is possible to adjust this from the code level, but please note that any custom code changes would need to be re applied manually after each plugin update.

For now, we kindly suggest reaching out through our Eventin landing page so we can review your setup more closely and guide you with a possible workaround or code level adjustment.

We will also pass this feedback to our product team for future improvements.

Best regards,
M Mahbub

Hi @mxfx,

Thank you for your feedback.

We’re sorry to hear that you’re facing issues after updates. Could you please let us know which specific bugs you encountered and which plugins you’re experiencing compatibility issues with? If you can share a few details, we’ll be happy to investigate and help you resolve them as quickly as possible.

We’d also like to mention that Eventin is currently very stable, and many of our users are using it happily without such issues, as you can see from our other reviews. It’s possible there may be a misunderstanding or a setup-specific conflict.

Please share the issue details with us, and we’ll do our very best to assist you and get things sorted out for you.

I hope you will share with us.

Best Regards,

M Mahbub

Hi @tdimitratos,

Thank you very much for your wonderful review. We’re truly happy to hear that you find WPCafe an essential tool for food service businesses and that WPCafe 3.0 is making a real difference for you.

Our goal with WPCafe is to provide a complete restaurant management solution for online food ordering, reservations, menus, and table service, all while ensuring reliable performance and continuous improvements. It’s also great to know that our technical support has been helpful to you.

Your feedback encourages us to keep improving WPCafe and delivering even better tools for restaurant owners and food businesses. Thanks again for your support and trust.

Best regards,
M Mahbub

Hi @ericknwwd,

Sorry to hear you’re facing this issue. Based on the details you shared, it may be caused by a conflict with another plugin or with your active theme.

To help narrow this down, could you please try temporarily deactivating all plugins except Eventin and then check the event page again? If the button appears, you can then reactivate the other plugins one by one to identify the source of the conflict.

If the issue still persists after that, please reach out to us again by following the pinned post. We’re always here and will help you as quickly as possible.

Also, if you’re using LiteSpeed Cache, please follow this guide as well, as it often helps resolve similar issues:
https://youtu.be/2VpC6jbvRoQ?si=YPc8rX12aovnCq8w

Thanks for your patience, and we look forward to assisting you further.

Best regards,
M Mahbub