Md Mahbub Morshed Chowdhury
Forum Replies Created
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Hi @arashhemati,
Thank you so much for the 5-star review and the kind words!
We are thrilled to hear that you had an excellent experience with our team. We truly believe that a great product is nothing without great service to back it up, so knowing our team could help you effectively really makes our day.
Your appreciation is a huge motivation for us to keep pushing the boundaries of Eventin. If you ever need anything else, or even if you just have a suggestion for a new feature, we are always just a click away!
Thanks again for being a part of our community!
Best regards,
M Mahbub
Hi @barteeek,
We have already provided you with a custom solution to bridge the gap for now. We will obviously include a permanent fix for this in our official release.
Our team is currently finalizing the QA (Quality Assurance) process, and we plan to push the next update tomorrow once everything is fully verified.
Thank you for your patience and for helping us make the plugin better!
Best regards,
M Mahbub
Hi @barteeek,
We’ve just tested this on our end and everything seems to be working correctly. We haven’t received any reports about missing fields from our other clients either, so it’s a bit of a mystery!
Would you please let us know exactly what kind of data or custom fields you are trying to export? If you could share a screenshot of your setup and the resulting CSV, it would be very helpful for us to track down what’s going wrong.
For a more deeper check, please reach out more via landing. We’d love to take a closer look at your specific site to get this fixed as soon as possible.
Best regards,
M Mahbub
Hi @iplhari123,
I’m very sorry to hear that the update caused a conflict on your site. We definitely want to get this sorted out for you as quickly as possible.
Could you please let us know exactly where the styles are conflicting? While I’ve checked your site URL, we can’t quite pinpoint exactly where the layout is breaking. A screenshot or a short screen recording would be incredibly helpful for our team to identify the issue and provide a fix ASAP.
Also, I noticed that your Menu page is currently blank. Could you clarify if you had a menu placed there using a WPCafe shortcode or widget before the update?
Please share those details with us. For a deeper investigation and a technical check of your site you can reach us more using our landing.
I hope you can understand us. Have a great day!
Best regards,
M Mahbub
Hi @twevva,
Haha, no worries at all! Glad you found it, it’s a common setting to look for when you’re creating your meeting page. We try to keep those availability windows flexible so you can control exactly how far in advance people can book you.Thanks for the kind words about the plugin! If you run into any other obstacles or have questions while you’re testing the free version, just let us know. We’re always here to help.
Happy booking!
Best regards,
M Mahbub
Hi @daniela0830,
Opps, sorry about that! You are absolutely right, it sounds like the previewer is missing its style cues while the regular shortcodes are working just fine.
We really appreciate you digging into the assets and finding the specific cause; that kind of detail is a huge help for our dev team. We have officially added this to our current sprint to ensure it gets fixed properly so you don’t have to rely on that manual CSS workaround for long.
Thanks for your patience and for sharing your findings to help us improve Timetics!
Best regards,
M Mahbub
Hi @spinsupport,
We are absolutely thrilled to hear that you’re loving the new updates. We built that feature specifically to make sure no one feels “stuck” while managing their events, so knowing it’s resolving your issues in no time really makes all the hard work worth it.
Your recommendation means the world to us and keeps the whole team fired up to keep improving Eventin. If you ever have a cool idea for what we should add next, just let us know through that same chat!
Thanks again for being part of the family.
Best regards,
M Mahbub
Hi @pablotischer,
It’s truly rewarding to hear that our team met your expectations. We know that running a restaurant or a food business is a fast-paced job, so we aim to make sure our support is just as quick and reliable to keep your site running smoothly.
Your kind words are a huge boost for the whole team. If you ever have any questions as you continue to build out your site with WPCafe, please know that we are always just a message away and happy to help!
Best regards,
M Mahbub
Hi @vjbakshi,
We are absolutely thrilled to hear that you’re enjoying the plugin and that our team was able to provide a fantastic experience for you. We take great pride in being there for our users every step of the way, so knowing that our guidance made a difference really means a lot to the whole team.
Your kind words are a huge motivation for us to keep improving and providing the best service possible. If you ever have any more questions or just want to share how your event is going, please don’t hesitate to reach out.
Welcome to the Eventin family!
Best regards,
M Mahbub
Hi @bonil,
It honestly makes our day to hear that our step-by-step guidance hit the mark for you. We know how frustrating it can be when things don’t go as planned, so we always try our best to make the resolution process as smooth and friendly as possible.
Your support really keeps the team motivated to stay “on our toes” for all our users. If you ever need anything else, or even if you just have a cool idea for a new feature, we’re always just a message away.
Thanks again for being part of the Eventin family!
Best regards,
M Mahbub
Hi @theblinkagency,
Thank you so much for reaching out to us. We’re really sorry, but the shared ticket capacity (global ticket stock) feature is not yet available in Eventin. However, you can manage this in an alternative way.
You can create one event with two different ticket types and set separate quantities for each ticket type. Once your total event capacity is reached, you’ll need to manually stop ticket sales. This is the best option currently while we plan to implement a dynamic shared capacity feature soon.
We also want to let you know that the global ticket stock feature is already on our roadmap. Development is expected to start within a month, and we’d be happy to provide you with a beta version for testing once it’s ready.
Thank you for your query, and if you need any further guidance, we’ll be happy to help.
Best Regards,
M Mahbub
Hi @pid1984,
Wow, thank you so much for the 5-star review!
Reading that our free version is outperforming many other options truly made our day. We’ve worked really hard to make sure Eventin isn’t just powerful, but also stays lightweight and looks great with any theme, so hearing that it’s working “beautifully” for you is the best feedback we could ask for.
Your support honestly motivates the whole team to keep pushing for even better performance and new features. If you ever have any suggestions or just want to share what you’re building, don’t hesitate to reach out.
Thanks again for being part of the Eventin family. Great things are coming!
Best Regards,
M Mahbub
Hi @missie1971,
We truly appreciate your kind words, thank you so much!
We’re really glad to hear that everything is now working perfectly. We know some issues can be quite challenging, so we always try our best to stick with you until everything is fully resolved.
Your patience and trust mean a lot to us, and we’re happy we could help get things back on track.
If you ever need anything in the future, don’t hesitate to reach out, we’re always here for you!
Best regards,
M MahbubHi @aimranouk,
Wow, this really made our day, thank you so much for your kind words!
We’re really happy to hear that you had such a smooth and helpful support experience. Making things easy to understand and being there when you need help is exactly what we aim for.
Thanks again for your support and recommendation, it truly means a lot to us!
If you ever need anything, we’re always here for you.
Best regards,
M MahbubHi @kezzakkc,
Thank you so much for your detailed feedback, we truly appreciate it 🙏
We’re really glad to hear that our team was able to assist you and provide a solution for the template issue. We’ve been working hard to improve Oxygen Builder compatibility, and recently made a lot of changes to ensure better integration across different templates and layouts.
Regarding the checkout page not displaying the header and sidebar properly, thank you for pointing that out. We’re already aware of this limitation and are actively working on improving it. Please allow us a little more time, and we’ll make sure this is resolved in an upcoming update.
Your feedback is incredibly valuable and helps us improve the product for everyone. If you face any other issues or have suggestions, we’re always here to help.
Thanks again for your support and patience 😊
Best regards,
M Mahbub