Md Mahbub Morshed Chowdhury

Hi @lukafuka,

Thank you so much for your wonderful 5 star rating. We truly appreciate your support.

We are really happy to hear that you like the Google Calendar integration. Making scheduling simple and conflict free is exactly what we aim for with Timetics.

If you ever have any questions, suggestions, or need assistance with anything, please feel free to reach out to us anytime. We are always here to help.

Thanks again for your valuable support. It means a lot to our team.

Best regards,
M Mahbub

Hi @devontecsys,

Thank you for reaching out and for sharing the documentation and video link.

Yes, the Product Addon feature is available. To use this feature, you need to install the additional addon plugin named Optiontics, which is included with your account dashboard.

Please follow these steps:

1. Go to your account dashboard.
2. Download the Optiontics addon from there.
3. Install and activate the addon on your website.

Once activated, you will be able to easily add product addons to your items.

If you face any difficulty during installation, please let us know, will gladly assist you.

Best regards,
M Mahbub

Hi @ksnstudio,

Thank you for sharing the detailed information along with the log entry.

At the moment, we are not experiencing this issue on the latest version of Eventin. The coupon functionality is working properly on our end. For your reference, here is a test result from our environment:
https://prnt.sc/_LuHzuUISK9j

Could you please let us know the exact error message users are seeing when applying the coupon? That will help us better understand the situation.

Regarding the WooCommerce log entry related to custom_order_tables, we are also reviewing this from our side. However, at this stage, we do not see any direct indication that this is causing a global coupon issue.

Since this does not appear to be affecting other users, it may be specific to your site environment or configuration. We kindly recommend reviewing our pinned post or checking our landing page and reach us more so we can investigate your site more deeply.

Thank you again for reporting this. We appreciate your cooperation and look forward to resolving it for you.

Best regards,

M Mahbub

Hi @mattyice808,

Thank you for sharing the details and the screenshot.

We understand the issue. Our team is currently testing this on our end to reproduce the problem. If we’re able to confirm the issue, we’ll work on fixing it as quickly as possible and aim to release an updated version within today or tomorrow.

In case a quick code adjustment can resolve it sooner, we’ll provide that to you right away as a temporary patch.

Please allow us a little time to investigate properly. Thank you so much for your patience and for being with us.

Best Regards,
M Mahbub

Hi @webreneur,

We’re thrilled to hear that WPCafe V3.0 feels like a complete restaurant management solution for WordPress. Our goal has always been to build more than just a food menu plugin, we aim to provide an full restaurant operational system for online food ordering, table reservations, and restaurant operations management.

It’s great to know that the table booking system, smooth online ordering functionality, and modern, user-friendly interface are helping streamline your restaurant’s workflow. We designed WPCafe to support cafes, restaurants, bakeries, and cloud kitchens that want a professional and efficient digital presence without relying on multiple plugins.

Your feedback truly motivates our team to keep improving WPCafe and delivering the best WordPress restaurant plugin experience possible.

If you ever need assistance, we’re always here to help.

Best Regards,
M Mahbub

Hi @webreneur,

Thank you so much for your amazing 5-star review!

We truly appreciate your kind words about Eventin, and we’re glad to hear that you’re enjoying how easy it is to create and manage events, whether they’re in-person workshops, online webinars, or ticketed events.

It’s great to know that features like recurring events, attendee management, ticket variations, and WooCommerce & Zoom integration are helping you run events smoothly.

Your feedback motivates our team to keep improving Eventin and delivering the best WordPress event management plugin experience possible.

If you ever need any assistance or have suggestions, feel free to reach out anytime, we’re always here to help.

Best Regards,
M Mahbub

Hi @mswinoga,
Thank you for sharing your concerns, we truly respect your valuable concern.

We’d like to clarify a few important points calmly and transparently:

1. Event Description Issue
   At this moment, we are unable to reproduce the event description disappearing issue on our end. Without being able to replicate it, it becomes very difficult for us to identify the exact cause, as it may be related to a conflict specific to your website environment (theme, plugins, caching, etc.).
   We did previously have an issue where date/time could vanish during editing, but that has already been fixed. However, we have not encountered the same behavior with event descriptions, which is why we requested your cooperation to investigate further.
2. Timezone & Translation Strings
   You are correct that some system strings (such as timezone labels) are not yet fully available for translation. We have already noted this as a feature request, and we plan to improve translation coverage as soon as possible in upcoming updates.
3. Currency Synchronization with WooCommerce
   Regarding the currency display, we already provided guidance on how to resolve this. If the suggested steps did not work on your end, we also offered to check directly on your system, but access was declined, which limited our ability to assist further.
4. Refund Policy Clarification
   Our refund policy states that refunds cannot be approved if the issue appears to be specific to an individual site setup and the user does not allow us the opportunity to troubleshoot or verify the problem.
   Please understand, we do not refuse refunds unfairly, we only follow the conditions outlined in our policy.

We genuinely want to help and resolve this matter in the best possible way. We can investigate further and reach a fair conclusion.

Thank you for your understanding.

Best Regards,

M Mahbub

Hi@daniela0830,

Thank you for your response and for sharing the screenshots.

This is definitely not supposed to happen, and we haven’t seen this kind of oversized icon issue in the calendar preview before. It may be caused by a conflict with your active theme or custom styling.

Could you please let us know which theme you are currently using?

Also, if possible, could you try switching temporarily to a default WordPress theme (like Twenty Twenty-Four) just for testing, and then check if the issue still appears? This will help us confirm whether it’s coming from the theme side.

Please check our landing and reach us more so that we can help you more deeply. Feel free to update us with your findings, and we’ll be happy to assist you further.

Best Regards,
M Mahbub