loic @ cloudinary

Hi @parakeet,

After discussing internally, the only way you won’t see the pop-up is if your website is blocking JS scripts. Do you have any errors in the console when you are deactivating the plugin?

Thanks,

Loic

Hi @parakeet,

Any chance you could share where your website is hosted? Any _cld keys is a Cloudinary key.

Thanks,

Loic

Hi Angus,

Hope you are well.

Would you mind creating a ticket to [email protected] and sharing a system report as documented here with some assets that may produce this error? Based on the code, it seems your img tags may not include the width and height element and the division by zero error.

Thanks in advance.

Best,

Loic

Hi @forecastit,

Could you please share what doesn’t work here as you haven’t provided anything in your comment?

Thanks,

Loic

Hi @despairzh,

Would you mind opening a ticket to [email protected] and share a system report with some assets as documented in the 2nd video here?

The plugin should only add the ?_i=AA parameter once so it is strange here that you get it twice.

Thanks,

Loic

Hi @danielbenjamins,

From what I understand you are using both the Cloudinary Lazy loading and the Autoptimize Lazy loading. I believe this is expected to not work if both are enabled since the Cloudinary lazy loading is not only lazy loading images but also resizing properly images based on their containers width.

I would recommend either using ours Lazy loading or the Autoptimize one depending on your needs but not the 2 together as Autoptimize won’t know how to interpret ours.

Loic

Hi @parakeet,

The only workaround that works would be to rewrite the attachment URL to point them to your s3 bucket so we can sync them.

add_filter('wp_get_attachment_url', function ($url)
    {
        if(file_exists($url))
        {
            return $url;
        }
        return str_replace("https://www.domain.com", 'https://your-s3-url', $url);
    });

Best,
Loic

• This reply was modified 3 years, 7 months ago by loic @ cloudinary.

Hi @anebi85,

On the editor, it will show the local URL but it should show the Cloudinary URL on the frontend. Feel free to share the link so I can a deeper look.

If you don’t want to share it here, feel free to reach out to [email protected] so we can further discuss the matter.

Hope that makes sense.
Best,
Loic