Daniel K.

It’s placed on the page in wp-admin: Google Reviews / Support / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.

Thanks!

Hi @simon_a6,

This plugin can connect and show up to 10 Google place instantly without API key, but it’s limited only for 5 requests to Google which is allow to connect one or two Google locations.

It seems you already excceded this 5 requests and your IP address (WordPress IP server address) was saved and limited. By this reason you see this message.

In this case you need to create your own API key and save in the Settings. It will allow to connected unlimited Google locations, but please keep in mind that Google can charge if you connect many places, more than 5-7.

Unfortunately, we are forced to limit the plugin in this way for initial connection, since many users of this plugin very often try to connect many Google places, which entails extremely huge charges.

Thanks!

Hi @archipicture,

Please send debug information from the page in wp-admin: Google Reviews / Settings / Advance tab to support[at]richplugins.com. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.

Thanks!

Hi @simon_a6,

Yes, it’s weird, you need to create a billing account and some time Google checks and verify that. Unfortunately, we can’t affect this process because it’s not depend from the plugin.

Thanks!

Hi @sinha010,

It looks like your site is very heavily cached and it didn’t reset the cache the last time we updated our plugin. Try resetting the entire cache, the CDN cache and rebuilding assets (css/js). If it won’t help, please send debug information to support[at]richplugins.com

Thanks!

Hi @nathalievdl,

Unfortunately, this is true, Google may review it so long to confirm your address.

Please send email to support[at]richplugins.com and we will send our alternative service which you can try. Sorry, I can’t paste the link here because it’s only for the free version plugin issues.

Thanks!

Hi @lawsonair,

Yes, that’s right, we try to avoid styles set in the theme, because often, very often, it looks like a nightmare, since not all developers understand what global styles are.

On the other hand, you are right that the widget should use the theme style, if of course this is done correctly and in the future we plan to make an option that would allow us to disable overwriting our styles.

Thanks!

Hi @icemanau,

Reviews should be updated in 24 hours. Please send debug information to our support email if it won’t updated after this time. Thanks!