WD Support
Forum Replies Created
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Forum: Plugins
In reply to: [Slider by 10Web - Responsive Image Slider] Full-Width Carousel Slider?Hi,
Please note that in the free version too, you can have the full width slider. For this please go to the Slider WD> Sliders > choose a slider go to the settings > Global.
You will see the full width option there.
In order to remove the space between the images please contact us by the following email address: [email protected]
To check the issue with the mobile, we will need to have a closer look, please activate the plugin in the test page and share with us the URL.
Thanks.
Forum: Plugins
In reply to: [10Web Social Post Feed] Feed not displaying the latest postHi,
This means that you are loged out from the Facebook account. In the case you try while you are loged in and face the same issue, please contact our support team using the following email address: [email protected]. We will go through the steps together.
Thanks.
Hi,
We are terribly sorry for the inconvenience.
Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected]
Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks. Have a nice day.
Hi,
Unfortunately, the product does not have the mentioned functionality yet. However, the feature you wish to have would be a great addition. So could you please add your suggestion to our Submit Your Idea page?
Our development team will consider working on this for further updates.
Thanks in advance! Have a wonderful day!Hi,
Please note that the access may be restricted because of having some security plugin.
If you have any security plugin could you please deactivate them and try to activate the add-on again?Thanks. Have a nice day.
Forum: Plugins
In reply to: [Photo Gallery by 10Web - Mobile-Friendly Image Gallery] Gallery Loading LoopHi,
We are terribly sorry for the inconvenience.
Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected]
Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [SpiderCalendar] Plugin ConflictHi,
We will help to identify the issue. We just need to have a closer look at the code. Please contact our support team using the following email address: [email protected]
Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10Web Social Post Feed] Feed not displaying the latest postHi,
Could you please take a look at the solutions provided in this URL?
Please let us know whether this helped.
Thanks.Forum: Reviews
In reply to: [10Web Social Post Feed] Does not workHi,
In the case you still face the issue we would be happy to help. Please let us know what is particularly not working? Which solutions have you already tested?
Thanks. Have a nice day.
Hi @fireflywebs,
We will help with pleasure. Please contact our support team using the following email address: [email protected]
Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [10Web Social Post Feed] Facebook plug-in not updatingHi,
Could we have a closer look at the described issues? Please contact our support team using the following email address: [email protected]
Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks. Have a nice day.
Forum: Reviews
In reply to: [10Web Social Post Feed] Not What we ExpectedHi,
Please accept our apologizes for incontinence.
We will do our best to solve the issue at a possible shortest timeframe.
Could you please contact our support team using the following email address: [email protected]Please, mention the URL of this forum topic in your message. We will provide a solution as soon as possible and share it here as well.
Thanks. Have a nice day.
Forum: Plugins
In reply to: [SpiderFAQ] Different FAQs on different pagesHi,
Please note that you can not create the different FAQs for different pages. However, you can use the categories and in each page insert the FAQ from the different categories.
Thanks. Have a nice day.
Hi,
Thanks for the feedback.
We are always happy to help. May you have any further questions just let us know! We are here to assist!Have a wonderful day.
Forum: Plugins
In reply to: [10WebPlayer] Youtube Video Not AppearingHi @gortyi,
Have you already send us an email? Please note that in each case the issue may be unique. Could you please contact us via the above-mentioned email in the case you have not done yet?
Thanks. Have a nice day.