anjitha21

Hi @tmin

The issue is most likely caused by the PDF fonts not being configured for Chinese characters.

Could you please navigate to:

Print Invoices & Delivery Notes → Settings → Font Settings and check whether the Noto Sans TC fonts have been uploaded?

Screenshot for your reference: https://prnt.sc/76e4pyyOChX6

For Chinese stores, both the Regular and Bold versions of the Noto Sans TC font are required. If they are not uploaded, Chinese characters may appear as boxes or unreadable text in the generated PDFs.

After uploading the fonts, please generate a new PDF and let us know whether the issue persists.

Thank you.

Hi @ll09 ,

Regarding the filter, that’s a good suggestion.

At the moment, disabling PDF generation requires using the filter provided by our developer.

However, we have created an enhancement request to add a dedicated option in the plugin settings so that users can enable or disable PDF generation directly from the admin panel without using custom code.

Thank you for the suggestion.

We’ll consider it for a future update.

Hi @3y5hx9cxwkvam5h5

Thank you for reporting this issue. We tried on our end too.

You can use this code which will remove the SKU for both products.

add_filter( 'woocommerce_product_get_sku', 'ts_hide_sku_on_print_order', 10, 2 );
add_filter( 'woocommerce_product_variation_get_sku', 'ts_hide_sku_on_print_order', 10, 2 );

function ts_hide_sku_on_print_order( $sku, $product ) {
    if ( isset( $_GET['print-order-type'] ) ) {
        return '';
    }

    return $sku;
}

Please check it on your end and let us know if there are any further questions.

We are happy to help you!

Hi @3y5hx9cxwkvam5h5

Yes, it is possible to remove SKU.

You can use this code provided by our developer:

add_filter( 'woocommerce_product_get_sku', function( $sku, $product ) {
    if ( isset( $_GET['print-order-type'] ) ) {
        return '';
    }
    return $sku;
}, 10, 2 );

Please let us know if there are any further questions.

Hi @mindtakerminis

Sorry that the issue persists in the latest version.

To investigate this further, could you please email us at ‘support at tychesoftwares dot com’ with the relevant details and temporary admin access to your site?

This will help us troubleshoot the issue more effectively.

We appreciate your cooperation and look forward to resolving this for you.

Hi @3y5hx9cxwkvam5h5

Please note that with the new version you do not need any custom code for this requirement.

You can disable/enable billing address, email, phone number according to your choice in the template settings: https://prnt.sc/UJtl4gnzsmok

Please check this on your end and let us know if there are any further questions.

We would be very happy to help!

Hi @mindtakerminis

Yes, the code will work with the latest version.

Please make sure that you are using the latest version (7.1.2).

If it is still nor working, please let us know.

Looking forward for your reply.

Hi @rekers

Thank you for clarifying.

You can create a table header so it will appear before the table and automatically repeat on every printed page. You can use the filter below, and it will work only for the packing slip template.

add_action( 'wcdn_before_items', 'custom_wcdn_packingslip_repeat_header', 1, 2 );

function custom_wcdn_packingslip_repeat_header( $order, $template ) {

	if ( 'packingslip' !== $template ) {
		return;
	}

	?>

	<style>

		@media print {

			.wcdn-items thead {
				display: table-header-group;
			}

			.wcdn-repeat-address-row th {
				text-align:left;
				padding-bottom:15px;
				border-bottom:1px solid #ccc;
			}
		}

	</style>

	<script>

		document.addEventListener('DOMContentLoaded', function() {

			var table = document.querySelector('.wcdn-items');

			if (!table) {
				return;
			}

			var thead = table.querySelector('thead');

			if (!thead) {
				return;
			}

			var repeatRow = document.createElement('tr');
			repeatRow.className = 'wcdn-repeat-address-row';

			repeatRow.innerHTML = <br>				<th colspan="2"><br><br>					<table width="100%"><br>						<tr><br><br>							<td style="width:50%; vertical-align:top;"><br><br>								<strong>Billing Address</strong><br><br><br><br>								<?php echo esc_js( $order&#091;'billing']&#091;'name'] ?? '' ); ?><br><br><br>								<?php<br>								if ( ! empty( $order&#091;'billing']&#091;'address'] ) ) {<br><br>									foreach ( $order&#091;'billing']&#091;'address'] as $line ) {<br><br>										echo esc_js( $line ) . '<br>';<br>									}<br>								}<br>								?><br><br>							</td><br><br>							<td style="width:50%; vertical-align:top;"><br><br>								<strong>Shipping Address</strong><br><br><br><br>								<?php echo esc_js( $order&#091;'shipping']&#091;'name'] ?? '' ); ?><br><br><br>								<?php<br>								if ( ! empty( $order&#091;'shipping']&#091;'address'] ) ) {<br><br>									foreach ( $order&#091;'shipping']&#091;'address'] as $line ) {<br><br>										echo esc_js( $line ) . '<br>';<br>									}<br>								}<br>								?><br><br>							</td><br><br>						</tr><br>					</table><br><br>				</th><br>;

			thead.prepend(repeatRow);

		});

	</script>

	<?php
}

Also, for the first page, you can disable the default billing/shipping section because this snippet will add the billing/shipping details on the first page as well.
Please note that this will not work for PDF generation. If you want the same behavior in PDF, then it would require complete template customization.

Screenshot for your reference – https://prnt.sc/7FsFCXsadRjv

Please check it on your end and let us know if there are any further questions.