anjitha21
Forum Replies Created
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HI @candied ,
Thank you for your suggestion — we really appreciate you taking the time to share your thoughts with us.
At the moment, our plugin includes an option to exclude the shipping charge when calculating the gateway-based fee. The checkbox you referred to is specifically meant for that purpose.
Regarding your request to include other additional fees or discounts added by third-party plugins or custom snippets — that’s a great use case. While this isn’t supported right now, we’ll certainly consider this enhancement for a future version of the plugin.
To help us understand your requirement better, could you please share:
• An example or snippet that adds the extra fee/discount you’re referring to.
• Whether you’d like those additional fees to be included in or excluded from the gateway fee calculationWith an example, it will be much easier for us to evaluate and design the best possible solution.
Thanks again for your feedback — it really helps us improve the plugin.
Forum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] Not sending to correct email addressHi @melanie71 ,
The abandoned cart notifications in the free (Lite) version are sent only to the WordPress Admin email address.
Please note that the field “Email address from which the reminder emails should be sent” controls only the From address (what email the message appears to come from). It does not change the recipient of the email.
If you’d like to send abandoned cart notifications to a specific email address instead of the WordPress admin, that option is available in the Pro version of the plugin.
Let us know if you have any other questions — happy to help
Forum: Plugins
In reply to: [Abandoned Cart Lite for WooCommerce] GDPR Message for logged in usersHi @kpkratz ,
We tried to replicate the issue on our end, however, everything is working as expected.
To help us investigate this further, could you please share:
- A screenshot of your GDPR settings.
- A screenshot or short video showing the issue on the page (where the message keeps reappearing).
This will help us verify whether the settings are configured correctly and whether something on the site (theme, caching, or another plugin) might be preventing the opt-out from being stored.
Looking forward to your reply so we can assist you further!
Hi @candied ,
Our developers have reviewed and fixed this issue. They have prepared a patch to resolve the issue and I’m sharing it with you below.
You can download the patch here: https://www.dropbox.com/scl/fi/9ae5rqs5mw6pasaax7ofa/checkout-fees-for-woocommerce-299.zip?rlkey=2jp9o0bp7zw16zhlsb8sj9ggd&st=5fsso84q&dl=0
After downloading the file, you can replace with the original file via FTP.
The patch makes the necessary changes to fix the bug and has been tested thoroughly. Please make sure you take a backup before replacing the file.
Let us know if there are any further issues/questions.
Thanks again for your patience and understanding!
Hi @candied ,
Thank you for reporting this — and for the detailed explanation.
I can see a small delay when switching payment methods, but on my test site it’s not slow enough for a customer to normally place an order before the totals update.
That said, we understand the concern, especially on mobile. We’ve shared this with our development team and we’ll look into whether we can temporarily disable the Place Order button while the totals are recalculating in the Checkout Block.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] 決済完了の日付を取得したい。Hi @trycircle ,
Please add the following code to your theme’s functions.php file. This solution works with the Simple template, and we’ve tested it on our end using the same versions — it’s working correctly for us.
Please make sure you’re adding the code to the correct functions.php file (the one used by your active theme), as adding it to a different file can prevent it from working as expected.
Once you’ve added it, please test again and let us know how it goes. If you run into any issues, we’re here and happy to help.
Hi @megdai ,
This is a known issue, and our developers have already reviewed it. We’ve prepared a patch to resolve the error and I’m sharing it with you below.
You can download the patch here: https://www.dropbox.com/scl/fi/kk2bh2cprs8rve6w3b12z/class-wcdn-settings.php?rlkey=deke459yddwe1yo2175k16nxt&st=8ljgutko&dl=0
After downloading the file, you can replace with the original file at \plugins\woocommerce-delivery-notes\includes\ via FTP.
The patch makes the necessary changes to fix the bug and has been tested thoroughly. Please make sure you take a backup before replacing the file.
We will be fixing this issue in our next update.
Thanks again for your patience and understanding!
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Alignment of Currency symbolHi @sgmsa ,
Thank you for waiting, while we worked on this. We were unable to replicate this issue on our end.
Here is the screenshot for your reference: https://prnt.sc/Dy06oU_Ewcu2
You can try using the CSS snippet below to adjust the alignment of the price and currency symbol on your site:
.woocommerce-Price-amount,
.woocommerce-Price-currencySymbol {
vertical-align: middle !important;
line-height: 1.2;
}You can add this CSS either inline via Appearance → Customize → Additional CSS, or place it in your theme’s
functions.phpfile. That way, the change will remain intact even after updating the plugin.Let us know if you need any further help.
Forum: Plugins
In reply to: [Order Delivery Date for WooCommerce] Delivery date select not visibleHi @nawidkg ,
Thank you for reporting this. To help us investigate further, could you please provide a few screenshots showing the issue? Specifically:
- What the Checkout page looks like when editing with Elementor or the Site Editor.
- Whether the Order Delivery Date block is visible in the editor.
- Any messages, warnings, or “Invalid” status on the block while editing.
This will help us understand exactly what’s happening and figure out the best way to resolve it.
Looking forward to your screenshots so we can assist you further.
Hi @timbre-design,
Glad that you’re enjoying the plugin!
You can attach the Invoice/Delivery Note/Receipt to order emails based on status via the Templates settings.
Go to:
WooCommerce → Invoice → Templates, edit the template, and enable the option Email attach to.Here is the screenshot for your reference: https://prnt.sc/-pun8mZZezY7
Please check this on your end and let us know if you have any further questions—we’ll be happy to help!
Hi @forestqc69,
We understand how important it is for invoices and delivery notes to reflect the customer’s selected language.
We tried to replicate the issue on our end, and translations are working correctly on our site using the Loco Translate plugin. While not every string is currently available for translation, the plugin is functioning as expected in a multilingual setup.
Here is the screenshot for your reference: https://prnt.sc/EKVK8JItNmTU
One important clarification:
We do not have a Premium/Pro version of this plugin.We’d really appreciate it if you could share your own screenshots along with some additional details, such as the translation plugin you’re using, so we can investigate further and assist you more effectively.
Looking forward to your reply.
Best regards,
AnjithaForum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Alignment of Currency symbolHi @sgmsa
To investigate this further and get a clearer understanding of the issue, could you please share a screenshot showing how it appears on your end?
Also, please let us know whether this is showing on the Invoice/Receipt or on the Delivery Notes.We look forward to your reply so we can assist you further.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] 決済完了の日付を取得したい。Hi @trycircle ,
Please add the following code to your
functions.phpfile. This will work with the simple template./**
* Show Payment Date on simple templet Invoice
* Client option:
* - Uncomment the marked section below to HIDE the field when payment date is empty
* - Keep it commented to show "N/A" when payment date is not available
*/
function add_payment_date_to_invoice_simple( $fields, $order ) {
if ( 'invoice' !== wcdn_get_template_type() ) {
return $fields;
}
$payment_date = $order->get_date_paid();
/* ============================
* OPTIONAL CLIENT SETTING
* Uncomment this block to HIDE
* the Payment Date field when
* payment date is not available
* ============================ */
// if ( empty( $payment_date ) ) {
// return $fields;
// }
$fields['payment_date'] = array(
'label' => __( 'Payment Date', 'woocommerce' ),
'value' => $payment_date
? wc_format_datetime( $payment_date )
: __( 'N/A', 'woocommerce' ),
'active' => 'yes', // REQUIRED
'font-size' => 14, // optional
'color' => '#000', // optional
'font-weight' => 'normal', // optional
);
return $fields;
}
add_filter( 'wcdn_order_info_fields', 'add_payment_date_to_invoice_simple', 10, 2 );Let us know how it goes, and we’ll be happy to assist further if needed.
Hi @yoshigar ,
To investigate this further and better understand the issue, could you please share a screenshot showing how the product meta is displaying in a single line on your end?
Also, could you please let us know if you are using any plugin or custom code to display this product meta data?
This will help us determine whether the behavior is coming from the plugin, the theme, or a third-party customization.
Looking forward to your reply so we can assist you further.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] 決済完了の日付を取得したい。Hi @trycircle
Our developer has worked on this and provided a code snippet for you to add to the file function.php.
This will ensure the Payment Date is displayed on the invoice./**
* Add Payment Date field in receipt printout
* only when payment date is available.
*/
/**
* Show Payment Date on Invoice
* Client option:
* - Uncomment the marked section below to HIDE the field when payment date is empty
* - Keep it commented to show "N/A" when payment date is not available
*/
function add_payment_date_to_invoice( $fields, $order ) {
if ( 'invoice' !== wcdn_get_template_type() ) {
return $fields;
}
$payment_date = $order->get_date_paid();
/* ============================
* OPTIONAL CLIENT SETTING
* Uncomment this block to HIDE
* the Payment Date field when
* payment date is not available
* ============================ */
// if ( empty( $payment_date ) ) {
// return $fields;
// }
$fields['payment_date'] = array(
'label' => __( 'Payment Date', 'woocommerce' ),
'value' => $payment_date
? wc_format_datetime( $payment_date )
: __( 'N/A', 'woocommerce' ),
);
return $fields;
}
add_filter( 'wcdn_order_info_fields', 'add_payment_date_to_invoice', 10, 2 );Please check it on your end and let us know if there are any further issues.
Also, you can email us at ‘support at tychesoftwares dot com’ with the details and temporary admin credentials so we can troubleshoot if there are any issues directly on your site.
Looking forward to your response.
- This reply was modified 4 months, 3 weeks ago by anjitha21.