anjitha21
Forum Replies Created
-
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] 決済完了の日付を取得したい。Hi @trycircle
Our developer has worked on this and provided a code snippet for you to add to the file function.php.
This will ensure the Payment Date is displayed on the invoice./**
* Add Payment Date field in receipt printout
* only when payment date is available.
*/
/**
* Show Payment Date on Invoice
* Client option:
* - Uncomment the marked section below to HIDE the field when payment date is empty
* - Keep it commented to show "N/A" when payment date is not available
*/
function add_payment_date_to_invoice( $fields, $order ) {
if ( 'invoice' !== wcdn_get_template_type() ) {
return $fields;
}
$payment_date = $order->get_date_paid();
/* ============================
* OPTIONAL CLIENT SETTING
* Uncomment this block to HIDE
* the Payment Date field when
* payment date is not available
* ============================ */
// if ( empty( $payment_date ) ) {
// return $fields;
// }
$fields['payment_date'] = array(
'label' => __( 'Payment Date', 'woocommerce' ),
'value' => $payment_date
? wc_format_datetime( $payment_date )
: __( 'N/A', 'woocommerce' ),
);
return $fields;
}
add_filter( 'wcdn_order_info_fields', 'add_payment_date_to_invoice', 10, 2 );Please check it on your end and let us know if there are any further issues.
Also, you can email us at ‘support at tychesoftwares dot com’ with the details and temporary admin credentials so we can troubleshoot if there are any issues directly on your site.
Looking forward to your response.
- This reply was modified 4 months, 3 weeks ago by anjitha21.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] 決済完了の日付を取得したい。Hi @trycircle ,
The plugin provides an option to include the Payment Date in the “Receipt” template, as it makes sense to add the Payment Date in the Receipt instead of the Invoice.
You can try the Receipt template as shown in this screenshot and see if that works for you: https://prnt.sc/zec6TJgiNJJ2
There is an option to enable “Payment Date” in the Receipt template as shown in this screenshot: https://prnt.sc/9KsNgFkLcQId
The Payment Date option allows you to display the exact date when the payment was completed. This date is determined based on WooCommerce’s default paid statuses, which are Processing and Completed.
At the moment, the Invoice and Delivery Note templates do not have a separate built-in option to display the payment completion date. But if it is absolutely necessary for you to have it in the Invoice template let us know and we will see if we can add a filter for it for you.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Simple vs Default TemplateHi @astimegoesby,
Thank you for your patience.
After checking this with our development team, we’d like to clarify how the plugin currently works.
The Simple template is a customized layout that is provided specifically for Invoices, Receipts, and Delivery Notes. The print option available in the My Account → Orders section uses a print layout that is already based on a simple structure, but it is not the Invoice template itself, which is why it appears slightly different.
Because of this, the invoice-style Simple template is not applied to the My Account print view or the email print links. This is expected behavior with the current design of the plugin. The visual differences between the Default and Simple templates are minimal and mainly involve small layout and styling adjustments.
If you would like customers to receive the invoice in the Simple format, we recommend sending the invoice as a PDF attachment in the order emails instead of using the print link.
Please let us know if you’d like assistance with setting this up or if you have any further questions.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Simple vs Default TemplateHi @astimegoesby ,
Thank you for pointing this out. We were able to replicate the issue on our end. Currently, even when the Simple template is selected in the plugin settings, the print links in emails and the My Account print view continue to use the default template.
We have escalated this to our development team for further investigation and a fix. We’ll keep you updated and share an update as soon as we hear back from the developer.
Thank you for your patience and for bringing this to our attention.
Forum: Plugins
In reply to: [Custom Order Status for WooCommerce] Reset Status after successfull paymentHi @schmicho,
Thank you for the explanation.
In the Lite version of the Custom Order Status plugin, it isn’t possible to automatically change the order status after a customer completes payment. To achieve what you’re looking for, you would need the Pro version, which includes the Rules feature.
With the Pro version, you can create a rule based on the Payment Gateway. This allows the plugin to detect when the customer actually completes the payment and then automatically update the order status.
For your scenario, the rule would be:
- When payment is completed using a specific payment gateway
- Change order status from “Check” → “Processing”
We suggest testing this setup on our Pro demo site first to confirm it fits your workflow before upgrading.
If you decide to move forward with the Pro version, we’ll be happy to guide you through setting up the rule step by step.
Let us know if you have any questions.
Hi @zmzdtc888,
We were able to reproduce the issue when Stripe’s Optimized Checkout Suite is enabled. In this case, the fee does not update correctly when switching between payment methods.
We’ve escalated the matter to our development team so they can investigate the compatibility issue and work on a fix. We’ll keep this thread updated once we have more details.
Thank you for your patience and cooperation.
Hi @blahblah345
We’re able to reproduce the behavior on our end as well. When a customer selects a Stripe payment method that has a fee and then switches to Link by Stripe, the previously applied fee is not being removed, even though no fee is configured for Link.
This is not expected behavior. We have escalated the issue to our development team for further investigation and a fix. We’ll update this thread as soon as we have more information.
Thank you for your patience, and we appreciate you bringing this to our attention.
Hi @bature,
Thank you for reaching out.
The Payment Gateway Based Fees and Discounts – Lite plugin does not automatically apply any percentage-based increase based on currency.
To verify this, please try:
- Temporarily deactivating the Payment Gateway Based Fees and Discounts (Lite) plugin and checking if the 25% increase still occurs.
- If the issue persists, it confirms the cause is external (currency plugin, gateway, or custom code).
Also, please let us know if you are using any currency/multi-currency plugin.
If the issue still persist, please feel free to provide temporary access to your site at “support at tychesoftwares dot com”.
We’ll be happy to guide you further based on that.
Forum: Plugins
In reply to: [Print Invoice & Delivery Notes for WooCommerce] Delivery Date is not ShowingHi @zenimaker
Thank you for reaching out to us.
To help us investigate this issue further, please feel free to provide temporary access to your site at “support at tychesoftwares dot com”.
Specifically, please let us know:
- Which orders are showing the delivery date when printed
- Which orders are not showing the delivery date (please share example order numbers for both cases)
- Whether both sites are using the same plugin versions and settings
- The type of document being printed (Invoice / Delivery Note)
Once we have these details, we’ll be able to review the configuration and guide you accordingly.
Hi @johpg ,
Thanks for your question!
The order of totals (Subtotal → Shipping Fee → Credit Card Processing Fee) can only be controlled when both the Cart and Checkout pages use the classic WooCommerce templates. In your setup, the Checkout page is using the classic layout, but the Cart page is using the WooCommerce Cart Block.
When the Cart Block is enabled, WooCommerce processes totals differently — specifically, fees are calculated before shipping, which is why the order appears as:
- Subtotal
- Credit card processing fee
- Shipping fee
This logic is handled entirely by the WooCommerce Blocks system, and unfortunately it cannot be overridden by the plugin. That’s why the Checkout (classic) shows the correct order, but the Block-based Cart does not.
If you need the totals to display in the same order on both pages, you’ll need to switch back to the classic Cart page instead of the Block Cart. Once both pages use classic templates, WooCommerce will display the totals consistently.
Forum: Plugins
In reply to: [Payment Gateway Based Fees and Discounts for WooCommerce] Plugin Not WorkingHi @mmkurhade,
Thank you for providing the details requested.
We will troubleshoot it on our end and provide you with an update through email.
Your patience is greatly appreciated.
Forum: Plugins
In reply to: [Payment Gateway Based Fees and Discounts for WooCommerce] Plugin Not WorkingHi @mmkurhade ,
Thank you for sharing the screenshots! Everything looks correctly configured from what I can see.
To rule out any possible theme or plugin conflicts, could you please try the following:
- Temporarily switch your theme to Storefront or Twenty Twenty-Four.
- Disable all other plugins except WooCommerce and the Payment Gateway Based Fees and Discounts plugin.
- Then, test the checkout again to see if the COD fee is added correctly.
If it works in this setup, you can re-enable your theme and plugins one by one to identify what’s causing the conflict.
Alternatively, please feel free to provide temporary access to your site at “support at tychesoftwares dot com”.
We will be happy to investigate it further for you!
Forum: Plugins
In reply to: [Payment Gateway Based Fees and Discounts for WooCommerce] Apple PayHi @nextcenturymedia ,
Unfortunately, our plugin is not compatible with Apple Pay. The reason is that Apple Pay uses express checkout, and in express checkout, custom fields like our payment gateway fees are not passed to the order.
Because of this limitation in how express checkout works, our plugin cannot apply fees for Apple Pay orders.We’ve already added this issue to the plugin’s GitHub repository. Our developer will be reviewing this request to see if there’s a feasible way to implement support for it. That said, we typically prioritize feature requests based on both feasibility and the volume of similar requests from other users.
Forum: Plugins
In reply to: [Payment Gateway Based Fees and Discounts for WooCommerce] Plugin Not WorkingHi @mmkurhade,
I have checked the same on our end and it is working with the latest version. Here are the screenshots for your reference: https://prnt.sc/jR_sf6dKOp5d & https://prnt.sc/5ZoX14oUPlKl
To help troubleshoot this, could you please share a screenshot of your plugin settings for the COD fee?
In the meantime, please double-check the following:
- In General Options, make sure the plugin is still enabled globally.
- In the plugin’s COD settings:
- Go to WooCommerce → Settings → Payment Gateway Based Fees and Discounts → Cash on Delivery.
- Confirm Enable is ticked.
- Make sure Fee Type is set and Fee Value is set correctly.
- Check if you have set Minimum/Maximum cart amount rules — if your current cart total is outside this range, the fee may not trigger.
Once you send the screenshot, I can take a closer look and guide you further.