Thanks for reaching out! To help us better understand the issue, could you please provide a screenshot of the error message you’re seeing, and where you’re seeing it?
Snipboard.io can be used for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.
Additionally, could you share the steps you’re taking leading up to this error?
Thanks for clarifying! Let’s try flushing the permalinks and see if this makes any difference. Can you go to Settings → Permalinks and click “Save Changes” without making any actual changes.
Flushing the permalinks essentially refreshes the site’s URL structure, which can fix issues related to redirects, missing pages, or incorrect link behavior.
If this makes no difference, please can you share the following:
System Status Report: You can find this via WooCommerce → Status. Select Get system report and then Copy for Support.
Fatal Error Log: Please share any fatal error logs (if any) found under WooCommerce → Status → Logs
Awesome, that’s for sharing that! There are 2 things standing out here:
WC Version: 7.7.2
WooCommerce v7.7.2 is significantly behind, and compatibility issues with WordPress updates and other theme/plugins may be interfering with the functionality. The current available version of WooCommerce core is v.9.3.3. Can you try updating this and see if it resolves the issue?
If that makes no difference, since the theme (Woodmart) overrides both the cart and checkout templates, it could be contributing to the issue. To check, can you temporarily switch to a default theme, like Storefront, and see if this resolves the issue?
It looks like your site encountered a critical error after updating WooCommerce, likely related to a missing component in a PDF Invoices plugin or integration: (\WPO\WC\PDF_Invoices\Updraft_Semaphore_3_0).
Are you able to access your WordPress admin area? If not, please try logging into your site via cPanel or FTP and renaming the plugins folder under /wp-content/plugins/ to something like plugins.old.
Then, try accessing your WP admin again. Once logged in, please switch to a default theme, such as Storefront, update WooCommerce, and activate it to see if this resolves the issue.
From there, you can reactivate each plugin one by one until you identify the one causing the error.
So the option you’ve disable (Send password setup link) will only display an input box for the user to set their own password while creating their account, rather than sending an email to set their password. It won’t actually disable the email after account creation.
Just to be sure I fully understand what you’re looking to disable here, are you wanting to stop emails being sent when a customer creates an account on your site? If so, you can disable this email via WooCommerce → Settings → Emails. You’ll need to scroll down to the “New account” email type, and click “Manage”, like so:
On the next page, you can Disable this email by unchecking the “Enable this email notification” box:
Hope this helps, however if I misunderstand the email you’d like to disable, please let us know!
Taking a look at the example URL you’ve shared, I believe you’re looking for Instant Checkout for WooCommerce‘s Quick View Variable Product option which you’ll find in the General Settings.
Since support for premium extensions goes against the forum guidelines, if you need any further help with this, you’ll need to contact us directly via Woo.com → My Account → Support. You may need to log in to the account used to purchase the extension, before you’re able to access that page.
I’m sorry to hear about the issue you’re experiencing, this sounds frustrating!
Can you head over to WooCommerce → Settings → Advanced→Page setup tab and check that the Cart page and Checkout page are correctly assigned to their respective pages:
If these pages are missing, go to WooCommerce → Status → Tools and use the Create default WooCommerce pages option to regenerate the missing pages.
If the page setup looks good, I see you’ve already checked permalinks, but it might be worth trying this again with a flush. Can you go to Settings → Permalinks and click “Save Changes” without making any actual changes.
Flushing the permalinks essentially refreshes the site’s URL structure, which can fix issues related to redirects, missing pages, or incorrect link behavior.
If this makes no difference, please can you share the following:
System Status Report: You can find this via WooCommerce → Status. Select Get system report and then Copy for Support.
Fatal Error Log: Please share any fatal error logs (if any) found under WooCommerce → Status → Logs
Thanks for reaching out! Checking the product images via the URL you’ve shared, the variation images don’t appear to be blurry on my end. Here is what I see:
Are you seeing something different on your end? If so, can you please share a clear screenshot of what you are seeing?
If you don’t already have a screenshot tool installed, Snipboard.io can be used for easily sharing screenshots. Please follow the instructions on that page, then paste the URL in your reply here.
Since blurry product images can be caused by theme styling, I understand that you’ve already switched themes, however, can you clarify if you regenerated the shop thumbnails after switching themes?
If not, can you try switching to a default theme, such as Storefront, and then head to WooCommerce → Status → Tools → Regenerate shop thumbnails, and click the Regenerate button and see if this resolves the issue?
To prevent testing on your live site, you can use the free Health Check plugin which will allow you to switch themes while you’re still logged in, without affecting normal visitors to your site.
Since this ties in to a premium extension, WooCommerce PDF Watermark, you’ll need to contact us directly via Woo.com → My Account → Support. You may need to log in to the account used to purchase the extension, before you’re able to access that page.
As per the forum guidelines, no support for premium extensions is done here but we will be happy to assist you further from there.
Glad to hear that @shahzeenfarooq was able to help get you sorted here!
Since a temporary solution has been provided via CSS, and any further support would be required by the theme developers, feel free to create a new topic if you need any further help with WooCommerce core. 🙂
Also, if you have a minute, we’d love it if you could leave us a review:
I’m sorry to hear that you’re experiencing a similar issue!
We’ll be happy to take a closer look at this and see what’s going on. Since each sites setup differs, and in order to align with the forum guidelines, would you please start your own topic?
I’m sorry to hear about the issue you’re facing with the Customizer when WooCommerce is active! Are you logging in as the site Administrator when trying to access the Customizer?
It’s possible that there may be incorrect files/folder permissions on your server for your WP installation. Can you navigate to Dashboard → Tools → Site Health → Info → Filesystem Permissions and confirm all directories are writable? More specifically, the uploads directory here:
If not, your host should be able to help you adjust those permissions. For reference, directories should generally have permissions set to 755. You can read more about this here:
If the permissions look good, are there perhaps any custom .htaccess rules in your WordPress installation that may be blocking access to the WooCommerce uploads directory? If you’re unsure, your host can help you review and adjust these rules if necessary.
I’m sorry to hear that you’re experiencing the same issue!
We’ll be happy to take a closer look at this and see what’s going on. Since each sites setup differs, and in order to align with the forum guidelines, would you please start your own topic?
This spinning feature is related to enabling Ajax add-to-cart buttons on archive pages. Removing this would require customization as @ckadenge pointed out previously.
Since help with custom code is outside our scope of support, we have our developer resources portal that can help you get going, feel free to check it further if you need more help with this:
