C S Sultan
Forum Replies Created
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Hi @iqonicdesign , we have released an update with the fix.
Can you update and check if you still face the issue?
(Please make sure to clear cache before testing it out.)
Thanks
- This reply was modified 3 years, 10 months ago by C S Sultan.
Hi @canariassmart , can you give us a screenshot or screen recording of what you see when you try to edit the page?
Also, if possible, could you collect the latest logs from WooCommerce > Status > Logs and send them to us via email?
Then we will look into the matter to help you out.
Thanks.
Hi @iqonicdesign , thanks for informing us. We are looking into it right away.
Thank you so much for this review.
We will do our best to maintain high quality.
Since we did not hear from you for a while, I am marking this thread as resolved. Feel free to open more threads if you face further issues.
Thanks.
Hi @lottieveronica , the wrong pricing issue has been fixed and is released in the last update.
And I believe we are discussing this with you on our support portal.
So I am marking this thread as resolved.
Feel free to open more threads if you face further issues.
Thanks.
Hi @joostvandevijver , thank you so much! That helped a lot!
Hi @lottieveronica , we have detected the error and have added it to our current sprint.
It’s an issue of displaying the wrong price in front end. Hopefully, we will be able to release a fix for this early or mid-next week.
Thanks.
Yes, that is why I asked for a screenshot of the product details of the product you added to the cart.
I would also suggest you send the latest log from WooCommerce to us at support.
If you are a Pro user, it’s best you reach us directly at support as this forum is for free users.
Thanks.
Hi @jonathansoliveira , I was following up to see if you are still facing the issue.
Thanks.
Hi @lottieveronica I do have one question.
In your screenshot, I can see you somehow have the same price as Regular price and Sale price. (see image)
But in WooCommerce, it doesn’t allow you to use the same price as Regular and Sale price. The Sale price has to be lower.
So I am curious how this is possible. So, to solve the confusion, can you check what is the actual Regular or Sale prices in your WooCommerce store? You can edit the product and take a screenshot of the Product data section and share it with us. If it’s a variable product, please provide screenshots of every variant.
This will help us understand the situation.
Thanks.
- This reply was modified 4 years ago by C S Sultan.
Hi @lottieveronica , we will attempt to recreate the issue. If it exists, then it’s definitely not something that we will ignore.
But if it’s not affecting the actual order, for now, I believe you can continue using it. I would suggest you test it out using a Payment Gateway Sandbox before deciding to use it live. And if the transaction amount is correct in your WooCommerce orders, then there will be no risks.
Meanwhile, we will look into our plugin and if we can recreate the issue, we will find a fix.
thanks.
Forum: Plugins
In reply to: [WooCommerce Payfast Gateway] Refund Option From WooCommerce Orders?Hi @jonathansoliveira , can you share the link to the checkout page you are referring to?
Then we can take a look.
Thanks.
Hi @seppola , since we haven’t heard from you for a while, I am marking this thread as resolved. Feel free to open more threads if you face further issues.
Thanks.