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Forum Replies Created
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Hi @seppola , I was following up to see if you are still facing the issue.
Thanks.
Hi @goodzero and @millionify , we have released an update on Global Funnels Addon, which should fix this issue. Please collect the latest version from your user account.
Thanks.
Hi @seppola , I just entered the link you gave, and the white space above the header seems to be gone. Can you check and let me know?
Thanks.
Hi @goodzero , thanks for informing us.
We did have a couple of users facing this issue, and we are trying different testing methods to recreate the issue. So far, we couldn’t find a solution.
However, can you share the link to your funnel via our support? Then we can take a closer look at your case.
Sorry for the inconvenience.
Hi, can you let me know the following:
- Are you using the Divi Theme or the Divi builder plugin?
- Did you choose Divi as your preferred page builder before creating this page?
- Can you check if those snippets above the header also appear on a normal page on your website outside of WPFunnels?
Also, it would much helpful if you could give a step-by-step scenario of exactly what actions you took in creating this page.
Do let us know.
Thanks.
Hi, the webhooks feature is now part of the core plugin. You do not need the addon. That is still there for an older version of the plugin. You can check the guide here.
Meanwhile, this forum is for our free users only. Since you use WPFunnels Pro, we request you to reach us directly. Hope you understand.
Thanks.
Hi, as I am personally handling your case, I am marking this thread as resolved here.
Thanks.
Thank you for your review. We will do our best to maintain high quality at all times.
Great. Feel free to let us know if you face any further issues.
Hi @hwuser ,
Actually, right now you can’t change the color of the place order button and the checkbox while using Shortcodes.
We are yet to work on that. Hope you understand.
Thank you.
Thank you so much for this review.
We will do our best to maintain high quality support.
Hi, since this issue is related to Upsell which is a Pro feature, it would be best if you reach us directly on support.
That will help you get faster support.
This forum is for our free users. Hope you understand.
Thanks.
Hi @princedan ,
Thank you so much for your review.
We will do our best to maintain high-quality support at all times.
Thank you.
Hi @momossa , let me answer your questions one by one.
1. How to remove the Login step completely?
Ans:
You need to use the allow guest checkout option from the WooCommerce backend.Enable the Allow customers to log into an existing account during checkout option, and your login step will be removed and user will get the option to login during the checkout process. See Image.
2. When I reach the Thank you page, since I didn’t enter shipping information, it shows billing information and under shipping , it shows NA. That can be confusing.
Ans:
Right now with our plugin you cannot duplicate the billing info to the shipping info, but you can disable the shipping info from the WPFunnels Thank You page.Select your Thank Page and click on the Settings icon
Uncheck the Enable Shipping Details option and your Shipping Details option will be hidden from your Thank You page. See image3. I configured the shipping fees to be on the order level not per product. So it worked well for the main order and upsell but when I added order bump it added the shipping fees of the order bump as if it is separate order.
Ans:
You could achieve this using Flat rate shipping. You can have a look at this doc for a better understanding of how to do this: https://woocommerce.com/document/flat-rate-shipping/Do let me know if you have further queries.
Thank you.
Hi, @momossa , can you let us know what payment gateway you are using?
And, when you set up Cash on Delivery and try to process an order, what error do you see?