thomaswild
Forum Replies Created
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Hello @bmorton,
Yes, if you wish them to move to the new gateway you will have to contact them all to ask them to abandon their current subscription and re-subscribe using the new gateway.
Hello @bmorton,
Migrating from PayPal standard to the new PayPal gateway can be done by enabling the new gateway and connecting to your PayPal account. Make sure to keep IPN delivery enabled on your PayPal account and not change the IPN URL. This is necessary in order to process the existing subscriptions.
To have your current users use the new PayPal gateway, they will need to abandon their current subscription plans and re-subscribe using the new gateway. There is no way of moving them to the new PayPal gateway as an administrator.
You can read more about this here: https://www.cozmoslabs.com/docs/paid-member-subscriptions/payment-gateways/paypal/#Migration_from_older_PayPal_gateways
Hello @mjh1,
I have tried to replicate the issue at hand on a local instance but everything seems to work correctly and the thumbnail appears correctly.
Could you please provide more details of your Custom Meta Box with this Image upload?
Hello @stas1493,
Besides the Database Manipulation, there is another method that might help you but for this I would like to ask you to make sure that you have the latest version of Paid Member Subscriptions.
By adding the following custom code snippet to your website:
add_filter( 'pms_edit_subscription_enable_billing_next_payment_editing', '__return_true' );You will be able to edit the next billing field by navigating to your Dashboard -> Paid Member Subscriptions -> Members -> hover over a member you’d like to change the price for -> click on edit Member -> in the Subscriptions section click on Edit next to their subscription. Scroll down and you will be able to edit the amount under Next Payment.
You can use the code by adding it to your theme’s ‘functions.php‘ file or by creating a new plugin as described here.
Hello @stas1493,
When you raise/ lower the price of a certain subscription or when you change the duration of a subscription plan, for the already subscribed users who are subscribed to an automatically recurring plan, nothing will change. It’s more of a technical limitation, but it also helps to prevent scams.
For the users who are already subscribed to the plan, to be able to pay the new price, they will first need to Abandon their current subscription plan, after which they will need to subscribe again to that plan (which now has the changed price).
Note: I would like to mention that a workaround may be available, but it would require database manipulation and only works for payments made with Stripe or the new PayPal gateway. If you want to know more about this workaround then please let me know but it’s important to mention that this will need to be done by you (or a developer of yours), and in case something goes wrong there is nothing we can do to help, since this isn’t something that we offer support for (nor is it something that is supported within the plugin).
Hello @ldjohn1,
From what you have described, the users has successfully created an account but failed to complete the payment for their subscription. Users that have attempted to register using the PMS Register form but have failed to complete the payment, their subscription plan will be set to PENDING. They can navigate to the page with the PMS Account shortcode on it and retry their payment to activate their subscription.
You can read more about retrying payments here: https://www.cozmoslabs.com/docs/paid-member-subscriptions/shortcodes/#Subscription_Actions
Since you have mentioned removing the user from the Members tab, it is likely that you have also removed their PENDING membership meaning they won’t be able to retry their payment. They can however try to access the PMS Register page while being logged in to try and purchase a subscription plan again.
You can read more about this here: https://www.cozmoslabs.com/docs/paid-member-subscriptions/shortcodes/#Allow_logged-in_users_to_become_Members
Hello @studioporpora,
To better understand the issue at hand, could you please send me some additional details:
- A screenshot of the page at Dashboard -> Plugins -> Installed Plugins. Please make sure that all of your plugins as well as their versions are clearly visible.
- A screenshot of the page at Profile Builder -> Form Fields -> edit the reCAPTCHA field. Please make sure that all of the settings of the field are clearly visible. (Please make sure you blur/hide the keys as this is a public forum)
IMPORTANT: Since this is a public forum, please make sure that you blur/hide any sensitive data.
You can use a site like https://snipboard.io/ to share the screenshots.- This reply was modified 3 months, 2 weeks ago by thomaswild.
Hello @natenaterollerskate,
Unfortunately what you have requested is not possible. You have mentioned already using our reCAPTCHA feature. With the reCAPTCHA field, you can try using the V3 implementation since this is the newest one, which is invisible (doesn’t require user action) + it should be more secure than the other implementations. You can read more about this here.
One other thing that might help with the spam registrations is increasing the Score Threshold.
Note: When it comes to the score threshold, it should not be set to 1. This score is being calculated by google based on how likely it is that the current user is human. This value almost never reaches exactly 1.0.
If you wish to increase the value from 0.5 (default value), you can check your google cloud console to see the scores of each of your log-in attempts as well as an average score.
Hello @lincybow,
As you have mentioned, using the Passwordless login plugin could help you with this. The Profile Builder Login form will not be changed when using this solution. You will need to use the Passwordless login shortcode in order to allow your users to only log in using their email address. You can read more about this here: https://www.cozmoslabs.com/docs/profile-builder/add-ons/passwordless-login/#Adding_the_Passwordless_Login_shortcodeHello @doliri,
I would like to apologize for the late reply.
I have managed to replicate this issue and I have forwarded this to our development team. They will work on fixing the issue and include it in one of the upcoming versions of our plugin. Unfortunately I can’t provide you with an estimate as to when this might be.
Hello @sonjialoma,
With Paid Member Subscriptions, you can use a shortcode parameter (redirect_url=””) to redirect your users after logging in. You can read more about this parameter here: https://www.cozmoslabs.com/docs/paid-member-subscriptions/shortcodes/#Parameters-2
Can you navigate to your Dashboard -> Pages -> edit the page with the PMS Login form on it -> check to see if the shortcode parameter is present. You can then change this parameter to point to your desired page.
Hello @linksdesign409,
Looking at the link you have provided, it seems like you have a JavaScript error that can be seen in the browser developer console.
It seems like you have some JS concatenation activated. Could you please turn this feature off and check to see where this error is coming from?Hello @rebeccaabird,
Unfortunately this depends on your caching solution. Since I am not familiar with the way the solution you are currently using works, I cannot give you advice on making the process more efficient.
Hello @rebeccaabird,
Happy to hear that things are working correctly now!
Caching solutions have been known to cause some issues with our plugins. It is best to exclude any pages containing our shortcodes (or pages restricted by our plugin) from the cache to avoid similar issues in the future.